Tts Ops Sr Mgr

Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

This position is also responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Perform leadership role relevant to the build and development of the team supporting loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.
- Create processes, standards, procedures, controls, training, and implementation of transaction management.
- Design and implement technology including testing and rollout.
- Produce and provide training and support to transaction management staff and business constituents.
- Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc to ensure strategic vision is enabled.
- Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations, via staff management.
- Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.
- Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle.
- Lead projects to enhance performance and efficiency.
- Leadership role and serve as escalation relevant to loan remediation and loan system testing / migrations.
- Actively manage and maintain a deal closing pipeline of loan transactions.
- Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control
Manage occasionally complex and varied issues with significant departmental impact
Provide evaluative judgment based on analysis of information in complicated and unique situations
- Ensure essential procedures are followed and contribute to the defining standards
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- 6-10 years of experience
- Individual must have excellent communication, organizational and interpersonal skills.
- Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with mínimal management follow up.
Tableau or visualization tool familiarity
- Experience with Loan IQ, transaction capture tools, etc.
- Keen attention to detail
- Developed analytical and problem-solving abilities
- Client relationship and solution skills

Additional non-core qualifications which will be considered are:

- Experience in management/team lead capacity, building and developing teams within a large global team supporting wholesale lending at large financial Institution
- Strong knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.
- Substantial experience working with clients under time constraints to facilitate a transaction or process.
- Proven ability to collaborate with team members, Senior management and other business constituents in a steering capacity.
- Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems
- Ability to multi-task through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders
- Comprehensive understanding and awareness of appropriate corporate and regulatory policies in relation to Lending
- Deep knowledge of operational processes supporting Wholesale lending
- Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture
- Ability to work in an environment where priorities are frequently changing
**Education**:

- Bachelor’s/University degree, Master’s degree preferred
- English upper 80%
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Transaction Capture Services
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.

Quali