Technical Consultant

Job Category

Customer Success

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

We believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives.
At Salesforce Professional Services organization, we focus on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. Our team is made up of thousands of the world’s leading Salesforce guides.
And at the LATAM v-Hub team, we are creating the platform to evolve and develop our professionals to be the Next Generation of Salesforce Talents

Benefits & perks

Health Insurance for the family
Wellness and Education Reimbursement
Parental Leave
Childcare subsidies
And more

YOUR IMPACT:
**Responsibilities**:
We are looking for Technical Consultants to deliver cutting-edge Cloud-based solutions and outcomes for our most sophisticated customers. Working closely with project teams and customer stakeholders, they design, develop and deploy large-scale enterprise solutions. Here are some main responsibilities of the role:

- Lead the implementation of standard configurations and custom development, and data migration elements of a Salesforce implementation
- Manage deployment strategies during the project development as defined by our architectural layer (Source Code Management, and Deployment Standards)
- Ability to work in an agile and collaborative environment and follow our Professional Services Methodology
- Working remotely, while collaborating with global teams for delivery across geographies.
- Collaborate and act as a Team Lead for multiples projects, being a Technical reference to our entire implementation team;

MINIMUM QUALIFICATIONS
- Experience on agile methodologies
- Algorithm-oriented and logical mentality;
- Knowledge of Javascript / Front-end design (HTML and CSS)
- Experience in Programmatic (Apex, LWC, Javascript) and Declarative (Low code) salesforce development;
- Experience in Salesforce deployment practices/strategies
- Experience delivering projects using Salesforce Communications Cloud technology
- Experienced in GitHub and branches manipulation
- Salesforce Administrator Certification
- Salesforce App Builder Certification
- Salesforce Omni Studio Developer Certified
- Fluent Spanish speaker and Intermediate English speaker

DESIRED QUALIFICATIONS
- Salesforce Javascript Developer Certification
- Salesforce Omni Studio Consultant
- Telecommunications Industry Knowledge

Soft Skills
- Commitment to time and tasks
- Communicate Effectively
- Collaborate to Drive Success
- Work well in group
- Demonstrate Business Acumen
- Display Emotional Intelligence
- Desire to work in a fast-paced, challenging environment
- Highly motivated and results-oriented
- Engage in Courageous Conversations
- Manage Ambiguity
- Solve Problems Creatively

OUR TEAM VALUES
- TRUST: Trusts the company’s core values; shows integrity, clarity, and reliability
- LEADERSHIP: Be a great manager, focused on people's development and wellbeing
- TEAM PLAYER: Proficient at collaboration and working with members of a team
- COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
- LEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment
- ACTIVE LISTENING: listening actively with appreciation and taking actions based on feedback

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. 

Salesforce welcomes all.