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Hospitality Operations

hace 2 semanas

Cartagena, Colombia Selina A tiempo completo

**WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?**
Seize this unique opportunity to work for Selina, one of the world’s fastest-growing lifestyle hospitality brands

**What is Selina?**
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new
adventures.

Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.

At Selina, every challenge is a wave desiring to be ridden and since we´re all equal before a wave our team is always ready to take them and succeed. But always rememberThe best surfer out there is the
one having the most fun.

**Summary**
We offer a learning development program where you can transform your classroom knowledge and develop your skills throughout all areas in the hospitality industry.

**As an Operations Rockstar you will**:

- To ensure the best experience for all customers from the Front Desk, Cowork, and Playground.
- Collect real-time feedback from guests on their experience and use this data to help conclude how to improve the guest experience with the management team.
- Work closely with the tours & travels team.
- Provide sales support to the location
- Be the main contact to Selina Reservations center.
- Manage communication with guests and deal with complaints.
- Work closely with the back-office team, including inventories and reports.
- Learn how to order office supplies and materials by min and max list.
- Ensure standard customer service.
- Day-to-day support to the housekeeping department
- Create a community experience in collaboration with the community team.
- Work closely with the Cowork supervisor to incorporate Selina's values into the cowork offerings, as well as our messaging and marketing.

**Besides the Selina ultimate learning experience... You also receive**:

- Transportation Voucher 100 000 COP
- 2 meals/day at Location
- Free accomodation in dorms during your internship
- Full free access to the Selina CoWork spaces, culture, and wellness activities.
- Your birthday is time off
- Discounts on Selina products and services for you, your family, and friends.
- 3 Free Days Accommodation (Dorms) in any Selina
- Certificate of completion

**It only takes to be**:

- Currently enrolled in the university studying tourism or hospitality
- Able to provide a university letter confirming the internship period
- Ready to learn and have fun but more importantly to immerse into a brand-new definition of Hospitality.

**This will be unlike any other internship You’ll have fun, gain incredible experience, and learn constantly.**

**Are you in?