Front Desk Receptionist

hace 2 semanas

Bogota, Colombia IntouchCX A tiempo completo

**About IntouchCX**

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

**About the Job**

We are looking for a Front Desk Receptionist responsible for manning the front desk/reception to ensure a pleasant experience for visitors and staff, while providing administrative support to various departments.

**As Front Desk Receptionist, You Will**
- Maintain reception area and conference room(s), keeping these areas tidy
- Greet customers, vendors, job applicants and other visitors in a courteous, friendly, and timely manner
- Answer and route calls received at the Front Desk to appropriate parties
- Ensure visitors and employees sign in and out of entry logs as required
- Sort and route mail, correspondence, packages, and messages for timely delivery to appropriate party
- Direct issues or problems to appropriate party for resolutions
- Coordinate meetings and organizes catering
- Provide entry level administrative support including but not limited to typing, filing, copying, scanning, and coordinating calendars
- Perform other duties as assigned

**Requirements**:
**As Front Desk Receptionist, You Have**
- High school diploma or equivalent required
- Minimum of 1-2 years of experience in clerical administration which includes experience in phone/professional etiquette
- Ability to read, write and perform simple math
- Basic computer skills necessary to complete tasks
- Knowledge of phone systems and phone etiquette
- Excellent communication and presentation skills, with a strong attention to detail
- Strong analytical and customer service skills, and ability to work independently and as part of a team
- Dynamic and proactive with a high level of passion to learn new things and adapt to change
- Ability to listen and maintain patience during difficult situations
- Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

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