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Bpo Operations Partner

hace 3 semanas

Bogotá, Colombia Hire Hangar A tiempo completo

**BPO Operations Partner - Recruitment &**_HR Tech_**:
We are _hiring_ a **Senior BPO Operations Partner** to oversee and optimize our offshore delivery hub. This role is ideal for a leader who has **built, managed, or scaled a BPO in the staffing/recruitment sector** and understands the technical workflows behind **_ATS_**/**_HRIS_** platforms**.

**Responsibilities**:

- Partner with executive leadership to design and expand BPO delivery models

- Manage vendor relationships, staffing operations, and offshore recruitment support teams

- Drive operational excellence, compliance, and data accuracy within recruitment systems

- Leverage **_ATS_**/**_HRIS_** platforms (Ashby, Workday, Bullhorn, etc.)** to streamline workflows

- Develop _KPIs_, dashboards, and reporting structures for visibility across recruitment operations

**Requirements**:

- Extensive experience **leading BPO operations for recruitment/staffing organizations**

- Strong working knowledge of **_ATS_**/**_HRIS_** platforms** (Ashby experience highly valued)

- Proven ability to manage multi-level teams and deliver results at scale

- Strategic mindset with hands-on execution skills