Financial BPO Team Lead — Process
hace 5 días
A leading BPO firm based in Bogotá is seeking a Supervisor/Team Lead to manage team operations, ensuring exceptional customer service and process optimization. Candidates must have over 3 years of experience in a supervisory role within the BPO industry, along with near-native English proficiency. Ideal applicants will possess strong skills in project management and process improvement, as well as a background in financial institutions. If you are passionate about leading teams and enhancing customer experiences, this position is for you.#J-18808-Ljbffr
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Financial BPO Team Lead
hace 5 días
Bogotá, Colombia Hire Horatio CX A tiempo completoPosition Summary The ideal candidate must have previous hands‑on experience with process improvement and project management, advanced English, experience managing multiple channels including chat and phone calls, and must also be well versed in back office and data entry. We also need someone with experience with CRMs, customer service technologies, and...
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Client Service Team Lead
hace 2 semanas
Bogotá, Colombia Hire Horatio CX A tiempo completoPosition Summary: To apply for a Team Lead position, you should have at least 3 years of experience as a Supervisor, Team Lead, or equivalent within the BPO industry. We are seeking an individual with hands‑on experience in process improvement and project management, advanced English proficiency, intermediate to advanced knowledge of Excel, Gorgias, or...
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Bilingual Front End Team Lead — Coaching
hace 1 día
Bogotá, Colombia Scotiabank A tiempo completoA leading financial institution in Bogotá is seeking a Team Lead for the ScotiaHelps Front End team. In this role, you will lead, coach, and develop a high-performing team of advisors, ensuring best-in-class customer service. Responsibilities include managing team performance, collaborating with business partners, and maintaining effective operational...
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Finance Process Development Lead
hace 5 días
Bogotá, Colombia TMF Group A tiempo completo**General Information**: - Job ID - 29421 - Location - Bogota, Colombia - Work Types - Full Time - Categories - Internal Finance **About TMF Group** TMF Group is a global company that provides a range of business services, including accounting, tax, payroll, compliance, and other administrative solutions. It specializes in helping organizations navigate...
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Associate Manager – Process Lead HRSS
hace 2 semanas
Bogotá, Colombia Sutherland A tiempo completoSutherland is a global leader in driving business and digital transformation, delivering exceptional experiences as one of the largest process transformation companies in the world. Our approach is to offer an integrated portfolio across artificial intelligence, intelligent automation, advanced analytics, and digital services to create innovative solutions...
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Financial Operations Manager
hace 1 semana
Bogotá, Colombia Bayer A tiempo completo**Financial Operations Manager** **_Your task and responsabilities:_** - Be accountable, in partnership with commercial and finance, for the overall customer-side WoC development, driving sustainable value growth. - Develops, implements and steers effective collection strategies to optimize cash flow and minimize overdue. Oversees daily operational...
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Team Lead
hace 5 días
Bogotá, Colombia IntouchCX A tiempo completoAbout IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...
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Team Lead, Client Care
hace 2 semanas
Bogotá, Colombia Visa A tiempo completo**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
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Account Management Team Lead
hace 6 días
Bogotá, Colombia MGID A tiempo completo**MGID** is a global advertising platform that empowers publishers to monetize their audiences and enables brands to effectively promote their products and services across the open web. Leveraging AI-powered technology, **MGID** delivers high-quality native, display, and video ads in brand-safe environments, balancing user experience and performance. Every...
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Financial Accountant
hace 6 días
Bogotá, Colombia HelpAge International A tiempo completoThe Financial Accountant at HelpAge will manage the accounting of the Colombia-based HelpAge Latin America and Caribbean (LAC) Humanitarian Team (HUT) team, in such a way that the accounting information, is always up-to-date, clear, and organized. The Finance Accountant will carry out the execution, monitoring, and control of HelpAge programs in Colombia,...