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Senior Global Forwarding Agent

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Bogotá Cundinamarca, Colombia C.H. Robinson A tiempo completo

C.H. Robinson is seeking a skilled **Freight Forwarding Specialist** to join our growing team in Bogotá and work alongside and collaborate with colleagues in the United States.

If you are fluent in English and Spanish and have experience in **ocean** freight forwarding with a comprehensive understanding of the shipment lifecycle, we encourage you to apply. A successful agent thrives in a fast paced environment, is eager to learn and help find ways to solve problems. We are looking for team members to help our team keep moving forward

**Key Responsibilities**:

- Manage the end-to-end process of ocean freight shipments, including booking, documentation, customs clearance, and delivery.
- Coordinate with carriers, customers, and internal teams to ensure timely and cost-effective delivery of goods.
- Handle all necessary documentation and compliance requirements for international shipments.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitor shipment status and proactively communicate updates to stakeholders.

**Qualifications**:
Required:

- High school diploma or GED
- Minimum 3-5 years of experience in freight forwarding, with a strong understanding of logistics and supply chain management
- Fluent in English and Spanish (written and verbal)
- Advanced proficiency in Microsoft Office Suite of program

Preferred:

- Bachelor’s degree
- Extensive experience in ocean and/or air freight forwarding
- Proven track record in excellent communication, prioritization, and multi-tasking skills
- Ability to work in a dynamic environment and handle complex logistics challenges.
- Strong critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

**Why Join Us**:

- Opportunity to work with a global leader in logistics and supply chain solutions and be a part of a collaborative US and Colombia based team.
- Career growth and development opportunities.
- Inclusive and supportive work environment.
- Engaging and challenging work that makes a real impact.
- Total well-being is important and employees who join us will receive the following benefits:

- ** Private Health Insurance**
- ** Life Insurance**
- ** Funeral Insurance**
- ** Lyra Health**: Comprehensive behavioral health program for employees and their dependents.
- ** Vacation Benefits**

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

**Your Health, Wealth, and Self**

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

- Private Medical Insurance
- Life Insurance
- Funeral Insurance
- Paid Time Off to Volunteer in Your Community

**Equal Opportunity Statement**

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

**Why Do You Belong at C.H. Robinson?**:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.