User Success Intern

hace 7 días

Bogota, Colombia Slang A tiempo completo

We’re looking for talented individuals interested in joining a growing global company. At Slang, you’ll be an early team member of a global, well-funded startup spun out from MIT. We’re building a world-class team to revolutionize language learning with cutting-edge technology and delightful design.

What we’re working on at Slang

Slang started at MIT as a research project on using AI and NLP to make learning a new language as efficient as possible. Our technology powers a highly adaptive e-learning platform that offers an unprecedented variety of specialized English courses and proficiency tests for career development in over one hundred fields like Sales, Finance, Logistics, Medicine, and Law. With just a small team, we’ve already created the largest professional English offering in the world. Now, we’re scaling up to release 1,000 more courses over the next three years.

What this role is about

We’re looking for an empathetic and proactive User Success Intern to join our Team. This person will be devoted to developing long-term customer relationships that increase renewals and upsells to expand Slang implementations and build loyalty among our B2B accounts with companies, universities, ESL schools, and government, our segments.

**Education, knowledge and skills required**:

- Pursuing a degree in Management, Industrial Engineering, International Business, or any other related field.
- Interest in commercial areas or customer success implementations.
- Creative thinker and problem solver with the ability to troubleshoot issues quickly and effectively.
- Upper Intermediate or higher (B2) level of English.
- Excellent written and verbal communication skills in Spanish and English.
- Ability to easily build strong relationships with customers based on empathy and trust and to autonomously meet with any of them.
- Attention to detail, extremely well-organized and analytical.
- Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
- A passion for Slang and the problem we’re solving.

What Slang can offer you

We offer the special experience of being part of a fast-moving and quickly-growing international company within the entrepreneurial ecosystems of Boston and MIT.

Where we're located

Our team is currently split between the United States and LATAM. We are recruiting great people in these locations and all around the world.

Interested?

Slang is an equal-opportunity employer. We celebrate diversity and are committed to our inclusive and healthy environment.

For further information related to Slang, check out recent pieces profiling us in Bloomberg, LABS, and Forbes; the portfolios of our investors, Social Capital, an investor in companies like Slack and Intercom; DILA Capital, Alive Ventures, Salesforce Ventures, and Roble Ventures; our Crunchbase profile; and the profiles of our founders, Diego and Kamran. We're also winners of LearnLaunch and the GESAwards worldwide, and we were named a World Economic Forum Technology Pioneer in 2022. These are huge achievements of which we're very proud of.

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