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Revenue Assurance Analyst
hace 3 semanas
**Who We Are:Â **Â Â
ContactPoint 360 Inc., is a global organization offering onshore & nearshore contact center solutions. We lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced Business Process Outsourcing (BPO) technologies. We're proud to call ourselves innovative leaders in the industry and value how we've been able to grow significantly from 5 to 1000+ employees since opening 12 years ago. We're Great Place to Work certified and offer an award winning culture that is enthusiastic about adding next level talent to our operations as we continue to expand our work from home solutions and our brick & mortar locations too. We trust and empower our team when it comes to providing the best human experiences. We believe in thinking and acting differently. We're proud to provide you a career path that will support your development and growth. It is a win-win and we love promoting from within too. During your on boarding experience, we'll teach you the necessary skills as well as the in and outs for this particular role. ContactPoint 360 Inc., is not just somewhere to get a pay cheque but a place that you can call your work-home and thrive to your highest potential both professionally and personally.
**Who You Are:Â**
Responsible for the understanding and analysis of the business's strategic needs. Conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics, ensure business data and reporting needs are met, and confirm revenue received is consistent with expectations.
**ConditionsÂ**
- Basic Salary: 2.700.000 COP (After two months in the position your salary would be 3.000.000 COP
- Bonifications: Up to 300.000 COPÂ
- Schedule: 48h per Week (Monday to Saturday)
- Days off: based on ops needs
- Hybrid
**ProfileÂ**
- Strategic thinker and tactical implementer Â
- Should possess leadership abilities and skill, such as the ability to build teams and manage operational and organizational elements Â
- Ability to influence and motivate others Â
- Superior written and verbal communication skills Â
- Must have strong technical, people management, implementation, and process improvement skills. Â
- Proven ability to manage people, processes, and technologyÂ
**Responsabilities**
- Review and audit billing and collection processes to ensure the accuracy and precision of recorded revenues.
- Identify and analyze potential revenue leakage and develop strategies and controls to prevent it.
- Perform revenue reconciliations between internal and external systems to ensure consistency and integrity of financial data.
- Collaborate with other departments, such as sales, finance and operations, to identify and resolve revenue discrepancies.
- Develop and maintain policies and procedures related to revenue management to ensure compliance with internal regulations and standards.
- Perform trend analysis and revenue projections to identify opportunities for improvement and optimization.
- Participate in the implementation and improvement of systems and tools related to revenue management.
- Evaluate and validate the effectiveness of internal controls and recommendations to minimize risks associated with revenue.
- Assist in the preparation of financial reports and presentations related to revenue for senior management and other stakeholders.
- Perform pricing and rate analysis to determine the profitability and competitiveness of products or services offered
- Monitor and evaluate changes in the market and competition to recommend pricing adjustments and positioning strategies.
- Develop and maintain models and tools for calculating and tracking pricing, including discounts, promotions, and tiered pricing structures.
- Collaborate with sales and marketing teams to establish consistent and effective pricing policies.
- Conduct cost analysis studies to identify opportunities for optimization and pricing efficiencies.
- Evaluate the impact of pricing changes on profit margins and perform profitability projections.
- Participate in the management of contracts and pricing agreements with customers and suppliers.
- Monitor and analyze pricing performance through key performance indicators (KPIs) and financial metrics.
- Collaborate with the product development team to assess the value and impact of new offerings on pricing strategy.
- Keep up to date on industry pricing trends and practices, as well as pricing related regulations and policies.
