Customer Service Representative Chats

hace 1 semana


Colombia solvo Global A tiempo completo

En Solvo Global buscamos los mejores talentos bilingües

**Posición**: Customer service representative chats

**Funciones**:

- Demostrar un alto estándar de servicio de calidad, asegurando que todas las interacciones con los clientes cumplan o superen las expectativas de satisfacción del cliente.
- Actualizar continuamente tu conocimiento sobre los productos, procedimientos y tendencias de la industria para proporcionar información precisa y actualizada a los clientes.
- Mantener profesionalismo y cortesía en todos los contactos con los clientes, manteniendo la reputación de excelencia de la compañía.
- Utilizar plantillas de comunicación de chat existentes para las interacciones con los clientes, asegurando consistencia y eficiencia en las respuestas.
- Documentar con precisión las interacciones con los clientes en la base de datos exclusiva del centro de llamadas (CSC), manteniendo registros detallados y completos.
- Cumplir con los indicadores clave de rendimiento (KPI) establecidos por la dirección y esforzarse por superarlos, buscando la mejora continua.
- Cumplir con el período de bloqueo de vacaciones establecido por la empresa durante festividades y períodos promocionales.
- Ser flexible con los horarios de trabajo, incluyendo fines de semana y turnos nocturnos según sea necesario en un entorno de horarios dinámicos.

**Horario**:Martes a Sabado 12pm-9:00pm

**Requerimientos**: Customer service experience, English B2+

**Remuneración competitiva**

**Ciudades**:Medellin

**Beneficios**:

- Contrato a término indefinido
- Excelente ambiente laboral
- Auxilio de transporte
- Además, aprovecha los multiples beneficios que brindamos como la Universidad Solvo (Cursos de Inglés y Excel TOTALMENTE GRATUITOS para ti y un familiar), caja de compensación, descuentos, y más
- Si quieres más información comunícate a este numero 302 6316971

Postulate ya

Tipo de puesto: Tiempo completo

Salario: $2.500.000 - $3.000.000 al mes



  • Colombia solvo Global A tiempo completo

    !En Solvo Global buscamos los mejores talentos bilingües! **Posición**: Chats customer service agent **Funciones**: Proveer atención y asistencia a clientes de forma rápida, comprensible y efectiva por medio de chat, frente a solicitudes, inquietudes y observaciones en torno a vuelos y viajes. **Horario**: 24/7 lunes a domingo, dos días...


  • Colombia Service Technologies Inc A tiempo completo

    Service Technologies S.A. is a leader in the Service Industry and still growing and we are looking for someone like you to be Service Technologies next great addition as a **Customer Service Representative (Bilingual)**. - Answering incoming calls from potential & current customers - Respond to inquiries about products and services - Data entry to enter...


  • Colombia Mordor Staffing A tiempo completo

    We are looking for a great **Wellness Specialist - Customer Service Representative** **This position assists by**: - Helping clients understand the benefits of regular massage, skin care and stretch rutines. - Establishing relationships with members and guests to grow and retain a client base. - Connecting clients with retail products that improve,...


  • Colombia Inktel Contact Center Solutions A tiempo completo

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers by resolving inquiries related to different restaurants. As a key member of our customer service team, you will play a vital role in ensuring customer...


  • Colombia The Functionary A tiempo completo

    **Summary of the position** **If you are located in Medellin, Colombia** **You have a really good English level and full time to work with us on site!** **This is your chance.** Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company...


  • Colombia Mordor Staffing A tiempo completo

    Mordor Staffing is a specialized staffing firm created by a team of US venture capitalists to provide US career opportunities to the top 10% of the Colombian workforce. The Customer Service Representative position assists clients in Wellness and Health Care Industry by: - **Help clients understand the benefits **of regular massage, skin care and stretch...


  • Colombia Team by the Minute A tiempo completo

    Join our Team! Team by the Minute is looking to add new members to our Customer Service Representatives team. Our agents answer calls for insurance agencies in the United States, transcribing each call and providing excellent customer service, always focused on active listening, empathy, and good communication skills. This is a full-time position working...


  • Colombia Somewhere A tiempo completo

    This position is open in all LATAM Only CVs in English will be considered The ideal candidate loves talking to people and proactively solving problems You will be responsible for making customers happy You will work remotely for a growing US based business and earn US DollarsOur clients include service businesses, manufacturing companies, real estate...


  • Colombia 3660 Marketing Inc. A tiempo completo

    **Position Summary** We’re looking for motivated and highly As the voice of our company, the call center representative must possess excellent communication and interpersonal skills along with genuine enthusiasm in providing customer service to convert calls into successful purchases. **Duties & Responsibilities**: - Handle inbound and outbound calls...


  • Colombia RFS Communications A tiempo completo

    **PLEASE READ THE ENTIRE POST BEFORE APPLYING. THIS IS A FULL TIME JOB.** **VERY IMPORTANT REQUIREMENTS TO BE ABLE TO APPLY.** 1. A personal computer Supported OS: Supported OS: Windows 10 or higher. 2. Processor: minimum of 4 cores, Ram: 8GB 3. High-speed internet with a direct connection to your computer (no Wi-Fi, hubs, or satellite connections)...