Systems Engineer

Hotelbeds is the world´s leading bedbank.

The company’s proprietary technology helps providers of travel services distribute their offering to travel sellers globally via an easy-to-use, advanced technology platform that increases reach, revenue and yield for both the provider and the seller.

Operating under the Hotelbeds brand in the wholesale channel and the Bedsonline brand in the travel agents channel, the company connects over 60,000 travel intermediaries across more than 140 source markets globally with travel providers in over 185 countries representing more than 170,000 hotels, 24,000 transfer routes and 18,000 activities.

The company is headquartered in Palma de Mallorca, Spain.

Roiback, specialist and leader in the management of the direct channel of hotel sales, is the first tech company from Spain being directly integrated into Book on Google, the engine’s solution to make the hotel research and booking process easier for consumers. This agreement aims to benefit Roiback’s clients by providing a higher conversion rate and a lower acquisition cost, and also to achieve better performance and a higher optimization on this service. Concurrently, and with the objective of offering better solutions to a changing industry where the weight of the metasearch engines is more and more relevant, Roiback has launched Metabase Pro, a specialized solution for the efficient management of the metasearch engines, that Roiback already offered with its reservation platform but from now will also be available for clients who do not use the BackHotel from Roiback. In the Press: “The Majorcan tech company Roiback is pioneer in Spain in integrating directly with Book on Google, the reservation tool from Google”. “This functionality improves the experience of the users, as it allows to book hotel rooms quickly and easily through travel partners”. “For the hotels, it increases their conversion and profitability and allow them to be present in some markets that, otherwise, would be difficult to reach”.This position sits within our Bedbank unit.

JOB DESCRIPTION:
Who are we?

Roiback is a leading company focused on developing online solutions for hotel chains and independent hotels. We have been working for more than 10 years in the e-commerce sector
- Creating intuitive and stunning websites
- Managing online marketing to build hotels brand differentiation
- Improving our booking engine by bringing together beautiful design and seamless user experience to capture and convert web traffic into bookings for hotel direct selling channel.
- Building integration with the main players in the sector (PMS, Channel Managers, Meta-searchers...)

How can you help us?
- Working under a DevOps culture, supporting the different agile development teams by providing them with tools and techniques to facilitate and automate all the software development life cycles.
- Choosing, deploying, and managing tools and technologies to build and support a robust infrastructure, never letting the systems go down.
- Working closely with IT architects to ensure all systems are in line with the IT long-term strategy (scalability, performance, cost-efficiency, simplicity, security, worldwide expansion...).
- Interacting and communicating collaboratively at the technical levels with clients, vendors, partners, and other IT stakeholders.
- Assisting in the development of systems and tools documentation.
- Supporting helpdesk tasks to the rest of the organization.
- Managing the purchase process of any element of technology, computers, servers, peripherals, licenses, etc.
- Doing research and keeping up the date on trends in continuous integration, version control tools, automated testing, and hosting strategies.

What do we require?
- Bachelor’s degree in Programming/Systems or Computer Science or other related fields. (desirable)
- Linux Administrator (Ubuntu) knowledge.
- Programming languages knowledge (Python or bash would be a plus)
- Windows Server and Desktop system administration knowledge
- Must be able to write scripting code to automate repeatable processes.
- Continuous integration and deployment experience (Jenkins and Gitlab would be a plus)
- Automation tool experience (Ansible or similar would be a plus)
- Experience or knowledge in VmWare, Rancher, Kubernetes, and Docker
- Knowledge in disaster recovery and backup systems
- Excellent troubleshooting and problem-solving skills
- You have to care about how the developers are working, you have to understand that a conversation with the developer or customer is key to solving problems
- Not required but experience in any of the following is considered to be an asset: Redis, Git, PostgreSQL, Ngnix, uWsgi, Nagios, HaProxy, Zabbix, Grafana, Kibana, Django, Fortigate administration, cloud strategies (Amazon AWS or Google).
- We love these competencies: initiative, empathy, adaptability, openness to learning, giving and accepting feedback, and respect.

What can we offer yo