IT Systems Engineer

hace 2 días

Colombia Neostella A tiempo completo

**What you’ll do**:
The IT Systems Engineer is responsible for installation, configuration, maintenance, and reliable operations of software, hardware and networks. Resourcefulness is a necessary skill in this role. The IT Systems Engineer should be able to diagnose and resolve problems quickly. The position requires having the patience to communicate with a variety of interdisciplinary teams and users. The goal will be to ensure that our technology software and infrastructure runs smoothly and efficiently.

**Key Responsibilities**:

- Responsible for the installation, configuration, maintenance and reliable operation of GAINS software, computer systems, network servers, and virtualization
- Carry out daily tasks such as troubleshooting, configuration of SaaS environments, restoring environments, and refreshing data
- Responsible for effective provisioning, installation/configuration, operation, and maintenance of services and system software and related infrastructure/SaaS environments.
- Responsible for sizing, configuring, maintaining, and troubleshooting SaaS environment in Microsoft Azure
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of SaaS environments
- Monitor backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Responsible for capacity, SaaS resource planning, and database performance

**Technology Skills**:

- Data base management system software — MsSQL Server; Postgres
- Data base user interface and query software — PostgreSQL; SQL Management Studio; Dbeaver
- Development environment software — Microsoft PowerShell; CMD; bash
- Network monitoring software — PRTG; Azure Monitoring
- Operating system software — Microsoft Windows Server; linux
- Cloud —Microsoft Azure

**Abilities**:

- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

**Requirements**:

- 3-5 years of database, network administration, Azure administration, system administration experience
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
- Working knowledge of virtualization, VMWare, or equivalent
- Strong knowledge of systems and Azure networking, software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

**Benefits**

You will have Undefined Contract, a fast and deep growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, flexibility to work from home or in the office, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more

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