Business Risk Group Manager

Treasury and Trade Solutions (TTS) provides award-winning integrated cash management and trade services to multinational corporations, financial institutions, and public sector organizations across the world.

This function is part of the Latam TTS Controls & Regulatory Management team, reporting directly to the Andean & Colombia TTS & CCPS Head. The Latam TTS Controls team is responsible for supporting the day-day business execution needs related to the TTS Operational Risk and Control environment, as part of Citi’s first line of defense.

Job Background/context

This position has responsibility for the management and coordination of the In Business Risk & Controls Unit in the Andean cluster supporting activities related to the TTS Operational Risk & Control environment including governance related to matters that enables an effective risk & control identification, mitigation, monitoring and escalation.

A Key aspect of the role is to provide guidance and advisory to the TTS Business team, including TTS Operations & Technology oversight, expanding, and increasing Control Culture within TTS. The role also has the responsibility to act as Liaison for Internal and External Product Reviews, ensure Compliance with several Citi Policies and Regulations applied to TTS Products including but not limited to Operational Risk Management Governance, Risk and Compliance and Manager’s Control Assessment, NPAC, NPA, TTS PAP Guidelines among others. Please refer to the key responsibilities below.

**Key Responsibilities**
- Management of TTS In Business Risk & Controls for Andean & Colombia cluster.
- Data Privacy Clearance Business Initiatives Coordinator
- Participate on product committees for early identification of control requirements associated with the modification or launch of new initiatives.
- Lead actions to expand and increase Control Culture within TTS
- Business focal point of contact on the Annual Compliance Assessments (EWORA, Compliance Assurance)
- Represents TTS Business on Local Governance Committees, Working Groups and Meetings related to In-Business Risk & Controls including the preparation and presentation of reports with overall indicators, trends and Risk and Control environment.
- Coordinate the decision process of which material items need to be reported and escalated to key committees (e.g.: Product Controls Review, Risk and Control Forums, BRCC), boards, regulators or external auditors.
- Act as a key point of contact with regional stakeholders for control matters and coordination of strategic priorities implementation
- Risk and Regulatory Compliance Monitoring
- Lead Quarterly Control Round Tables/Quarterly Risk Assessment with TTS stakeholders, ORM, Compliance, Finance, Legal, Risk, Operations, Technology, Institutional IBRC teams among others.
- Co-lead with Business owners the definition of best course of action for identified Issues, Key Risks and Emerging Risks.
- Act as Business Liaison/Coordinator on internal audits, compliance and regulatory examination reviews during the planning, fieldwork and closing. Support the business on reviewing and responding to findings issued by reviewers.
- Identification of process improvements and/or new processes that should be implemented to mitigate operational risks.
- Overall responsibility of TTS Control Environment and Framework with regular Monitoring and review of operational risks and controls across the Business to ensure compliance with Citi Policies and Operational Risk Management
- Support the Business on the Identification, Control, Monitoring and Management of issues and respective corrective action plans ensuring a proper escalation of material risks events.
- Track and review Policy deviations and Risk acceptances/Exceptions related to TTS Products.
- Oversight of TTS Operations and Technology Risk & Control Environment
- Ensure that external events, key, emerging and significant residual risks are kept current, monitored, trended, and actioned as appropriate for continual improvements and proper escalation process.
- Monitoring of Operational/Fraud Losses, Near Miss and PLE events involving TTS GOCs to ensure corrective and preventive actions are set to avoid reoccurrence.
- Definition and Monitoring of Residual Risks Indicators and thresholds related to manual processes.
- Review of Operational Risk Events to ensure that the events are documented, escalated and a complete post-mortem analysis is conducted.
- Monitoring and controls execution to ensure Compliance with NPA, TTS PAP Guidelines, Information Security, Mandatory Training, Mandatory Absence, Entitlement Reviews, Records Management, Marketing Material, MNPI and other key Policies and controls routines.
- Lead the Annual Risk Assessment of TTS Business ensuring Compliance with Governance, Risk and Compliance and Manager’s Control Assessment Policy.
- Collaborate with 2nd line of defense areas (AML, Risk, ICRM, ORM, Fraud) and provide the adequate support and guidance t