Process Analyst

hace 2 semanas

Cali, Colombia Adcomm-MDU A tiempo completo

Adcomm MDU SAS is looking for a Process Analyst to join our team in our Cali office. The Process Analyst is responsible for defining, documenting, assessing, and scrutinizing the business processes of the organization or department and then identify areas for potential improvement. Their focus is on streamlining operations or developing solutions that allow for improved efficiency or increased productivity.

**Responsibilities**:

- Identify and analyze business needs, conduct requirements gather, and define scope and objectives.
- Learn, use and support various financial products, software and systems with ease.
- Ensure support documents are created and distributed/posted in timely manner.
- Analyze, test, and evaluate raw materials, in-process products, and final products.
- Perform data gather, root cause analysis and performance trending in order to develop appropriate process changes.
- Develop gap analysis with leaders and identify improvement opportunities and initiatives.
- Review solution designs with the IT project teams to ensure they meet requirements, are scalable and high quality.
- Manage and execute user acceptance test effort, data, and cases, and identify pertinent performance metrics.
- Create impact assessments and analyze the ROI for system enhancements.
- Identify training gaps and create training opportunities when needed, including guidance on execution of SAP transactions.
- Adhere to practices that improve operational efficiency via expanded communications with key process constituencies including IT, sales, and services.

**Requirements**:

- Bachelor's degree in business, economics, accounting, or similar.
- 5+ years' experience as a process analyst.
- Proven portfolio of completed projects.
- Advanced understanding of business functions, workflows, and processes.
- Excellent written and verbal communication skills.
- Detailed knowledge of workflow and process control software.
- Analytical and problem-solving skills.
- Good interpersonal and interviewing skills.
- Experience with team management.

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