Quality Analyst

As a Quality Analyst, you'll complete audits or evaluations. This may include quality audits, scrubbing performed CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures and others. Quality Analyst will ensure that they perform the evaluations as per the targets defined for them on a monthly or weekly basis. **Roles and...

The Quality Analyst is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with...

**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

A digital media company is seeking a Tracking and QA Analyst to ensure the success of campaign launches. The ideal candidate will oversee operations, maintain high standards of quality, and analyze performance reports. Key responsibilities include managing tracking URLs, conducting investigations on discrepancies, and communicating improvements with...

We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...

At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

A leading real estate technology startup is seeking a General Manager for Deck Operations to oversee day-to-day activities of a high-velocity analyst team. This mid-senior level role requires managing team performance and operations, ensuring quality output, and implementing training programs. The ideal candidate should possess strong leadership skills,...

Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

**Principales Responsabilidades** - Ejecutar los procedimientos técnicos relacionados con el control de calidad de los gases medicinales fabricados en la planta de gases del aire (ASU) a cargo, incluye muestreo, análisis y elaboración del reporte de calidad; asegurando que se encuentren con la pureza y especificaciones requeridas en la farmacopea vigente...