Empleos actuales relacionados con Quality Analyst - Cali - TaskUS
-
Quality Analyst
hace 2 semanas
Cali, Colombia TaskUS A tiempo completoThe Quality Analyst is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with...
-
Quality Control Analyst
hace 2 semanas
Cali, Colombia Johnson & Johnson Family of Companies A tiempo completoEn Johnson & Johnson, la compañía de cuidado de la salud más grande del mundo, nos unimos con un propósito: transformar la historia de la salud en la humanidad. La diversidad y la inclusión son esenciales para continuar construyendo nuestra historia de pioneros e innovación, que ha estado impactando la salud de más de mil millones de pacientes y...
-
Deck Operations GM — Lead a 30+ Analyst Team
hace 2 semanas
Cali, Colombia Ottomatik.io A tiempo completoA leading real estate technology startup is seeking a General Manager for Deck Operations to oversee day-to-day activities of a high-velocity analyst team. This mid-senior level role requires managing team performance and operations, ensuring quality output, and implementing training programs. The ideal candidate should possess strong leadership skills,...
-
Business Insights Analyst
hace 1 semana
Cali, Colombia TaskUS A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Business Insights Analyst
hace 1 semana
Cali, Colombia TaskUS A tiempo completoAs **Business Insights Analyst **you will be responsible for delivery of key client analytics and consulting projects. You will develop analytical insights that measure our clients' performance across key inputs (such as content quality, compliance, performance metrics, customer experience, etc.). On the basis of this data, you will articulate key insights...
-
General Manager
hace 2 semanas
Cali, Colombia Ottomatik.io A tiempo completo3 days ago Be among the first 25 applicants Hi there! We are South, and our client is looking for a General Manager for Deck Operations! Note To Applicants Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered....
-
Website Qualityassurance Analyst
hace 7 días
Cali, Colombia Colgate-Palmolive A tiempo completoRequisition ID **167149** - Posted **05/28/2025** - **Marketing** - **Colombia** - **Valle del Cauca** - **Cali** - **Colgate-Palmolive** - **No Travel** - **Hybrid** - No Relocation Assistance Offered Job Number #167149 - Cali, Valle del Cauca, Colombia **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200...
-
Finance Analyst latam
hace 6 días
Cali, Colombia BairesDev A tiempo completoBairesDev is proud to be one of the fastest-growing companies in Latin America and a welcoming, highly rated employer (Glassdoor Employee Score: 4.3). With more than 3500 employees in 27 countries and world-class clients from start-ups to Fortune 500 companies, we’re only as strong as the multicultural teams at the heart of our business. BairesDev runs on...
-
Business Insights Analyst
hace 2 días
Cali, Colombia TaskUs A tiempo completo.Business Insights Analyst page is loaded## Business Insights Analystlocations: Cali, Colombiatime type: Full timeposted on: Posted Yesterdayjob requisition id: R\_2512\_17036****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent,...
-
Web Content Analyst
hace 2 semanas
Cali, Colombia Colgate-Palmolive A tiempo completoNo Relocation Assistance Offered 153080 - Cali, Valle del Cauca, Colombia **Job Summary**: Web Content Analyst is responsible for the leadership of delivering website implementations for Colgate subsidiaries following digital industry standards and best practice as well as following Colgate policies. You will communicate with main stakeholders, passing...
Quality Analyst
hace 4 horas
**Job Description: Quality Analyst (Chat)**:
The Quality Analyst is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with other legacy
- and/or external systems.
**Responsibilities**:
- Monitor chatbot performance
- Read bot transcript ( chats between consumer and bot) to improve message positioning, workflow improvements
- Provide inputs, and basis audits, for bot enhancements
- Identify and escalate any potential quality issues per the defined process
- Isolate and report defects; verify defect fixes
- Suggest process/system improvements based on common customer concerns
- Accomplish other responsibilities assigned by management
**Technical skills & Qualifications**:
- At least 2 years in college (BS or BA preferred)
- Minimum of 1-year experience as Quality Analyst (Chat) (preferred)
- Experience with Chat process that uses Bots as the first line of service (preferred)
- Basic Excel/google sheets skills
- Problem-solving skills
- Fluent in written and spoken Spanish, preferably Portuguese
- Experience in working on improvement projects
- Experience in e-commerce Customer service
- Able to convey thoughts and observations lucidly through reports and presentations
- Critical thinking and problem-solving mindset
- Great customer service alignment
**About TaskUs**
**TaskUs (NASDAQ: TASK)** provides outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands.
Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech, and HealthTech.
As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland, and Colombia.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
