Associate Customer Onboarding Manager

hace 3 días

Medellín, Colombia SD Solutions A tiempo completo

SD Solutions is looking for a talented **Associate Customer Onboarding Manager** to step onto a fintech unicorn rocketship

**Responsibilities**:

- Lead the implementation of Tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers.
- Deliver exceptional service, becoming a trusted advisor and advocate for each customer throughout their journey with Tipalti.
- Guide customers through the technical integration process, providing expert problem-solving assistance.
- Oversee project timelines, tasks, and development efforts, keeping customers on track and exceeding expectations.
- Contribute to the internal knowledge base, capturing lessons learned and empowering colleagues.

**Requirements**:

- Excellent project management, communication, and problem-solving skills.
- Ability to work in a fast-paced, deadline-driven start-up environment.
- Passionate about customer service and proactively identifying solutions.

**Preferred**:

- Accounts Payable and Procurement knowledge.

**About the company**:
It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding.

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