Sales Coordinator

Maid Right is a leading residential cleaning company with locations across the U.S. and Canada. At Maid Right of Spring, Texas - United States, we’re passionate about creating a positive impact for families in The Woodlands and Spring areas by giving them the joy of a clean and comfortable home. We’re proud of our work and value every team member like family. We’re seeking enthusiastic and driven individuals to help us enhance our clients’ lives through exceptional service.

What We’re Looking For:

- A Self-Starter - You’re proactive, resourceful, and always bring 100% effort. Your
- curiosity, optimism, and determination fuel your problem-solving abilities, especially
- when faced with challenges. Does this sound like you?
- Independent - You work effectively with mínimal supervision and take initiative without needing frequent reminders. When tasks are complete, you’re always finding ways to add value.
- Organized - You’re adept at managing tasks and time efficiently, keeping meticulous
- records and encouraging team documentation.
- A Strong Communicator - You connect easily with others, bringing a positive,
- team-focused attitude.
- A Thoughtful Listener - You’re receptive to feedback and understand the value of
- constructive criticism.
- Customer-Focused - With a warm smile and genuine interest, you build trust with
- customers and colleagues, keep them informed, and respond promptly to their needs.

Key Responsibilities:

- Drive sales growth by implementing effective sales and marketing strategies to meet weekly, monthly, and annual goals. Aim to have a full schedule for the cleaning technician
- Build and nurture client relationships by proactively reaching out to existing and prospective customers.
- Gather feedback from customers after each appointment and send out invoices.
- Request for reviews and meet review targets
- Execute marketing mailings to generate leads.
- Request, collect, and upload weekly before-and-after photos for social media.
- Manage social media presence and respond to messages
- Assist with other responsibilities as assigned.

What We Offer:

- Competitive Pay - Including opportunities for commission and bonuses.
- Paid Vacation - Enjoy time off while being part of a supportive team.
- Professional Growth - Engage in meaningful work with room to grow.
- Requirements:

- Fluent in English: Strong / Fluent communication skills, both written and verbal, are essential.
- Access to a Computer: A reliable computer is required to perform daily tasks efficiently.
- Social Media Management: Comfort with using and managing various social media platforms is important.
- Confident and Open: We’re looking for someone who’s not afraid to share ideas and collaborate with the team.
- Self-Motivated and Independent: We trust that you'll be able to work autonomously, stay focused, and manage your time effectively during work hours.

If you’re excited about making a positive impact, being part of a supportive team, and

contributing to meaningful projects, we’d love to hear from you
- ___________

MORE DETAILS ON EXPECTATIONS BELOW:
Scope of Work

Lead Management and Sales Support:

- Process and respond to incoming sales calls and forms to convert and book them.
- Add all prospects into ST with quoted rates.
- Reach out to first-time customers after an appointment with the goal of converting them into repeat clients and closing out the job and letting operations know we are good to run the card. All jobs after that will be handled by our Operations Coordinator.
- Follow up with inactive leads or previous customers to generate renewed interest.

KPIs (Key Performance Indicators):

- Lead Forms:

- Respond to incoming website form leads within 30 mins of submission during business hours. If submitted after hours, respond by the next morning.
- Lead aggregator forms are to be called within 15 mins from receiving them.

Conversion Rate:

- Convert first-time customers into repeat clients with a target of 20% enrollment.

Reactivation Efforts:
Client Satisfaction Calls:

- Follow up after each new customer's first cleaning either the same day of service after completion or the morning after.
- Request reviews from customers with a positive experience.

Local Marketing Follow ups:
Call new leads generated from door-to-door visits and added to the database through

new opportunities. The target number of calls is 10-20 new leads per week, excel sheet

is provided every week.

groups. This can be done in coordination with the operations coordinator.

Reporting Meeting:
Attend a weekly reporting meeting to review progress on the above KPIs and any issues

related to performance.

**Education**:

- Bachelor's (required)

**Language**:

- English Fluently (required)

Expected Start Date: 10/02/2025