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Workforce Management Specialist with Portuguese
hace 3 semanas
Join a global tech leader and take the reins of operational efficiency as a **Workforce Management Specialist**. You’ll ensure optimal coverage and seamless shift transitions while keeping team schedules and reports on point. This is a key role supporting a dynamic 24/7 environment.
**Location**: Bogotá, Colombia
**Employment Type**: Full-time
**Work Model**: On-site
**Industry**: Technology / Operations
**Languages**: Portuguese (B1/B2), English (B2)
**Compensation**: Base salary
**Responsibilities**:
️ Assess daily staffing needs and allocate team members to ensure smooth coverage
Organize and manage employee schedules and shift rotations
Collaborate with HR and team leaders to coordinate time-off requests and shift approvals
Maintain accurate daily staffing and attendance reports
Process schedule changes and handle administrative tasks
Develop staffing plans that support operational success across teams
Prepare shift handover documents to ensure continuity
**Requirements**:
Native or fluent in Portuguese (B1/B2) and fluent in English (B2)
Proven experience managing workforce schedules and multitasking under pressure
Skilled in Microsoft Excel and familiar with workforce management tools
Minimum 6 months of experience in scheduling or coordination roles
Willingness to work rotating 24/7 shift schedules
️ Knowledge of local labor laws and workforce compliance standards
**Benefits**:
Competitive base salary
Private health insurance from day one
International work environment
Career development opportunities
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