Fraud Prevention Analyst
hace 6 días
Overview:
The Fraud prevention analyst is the responsible for the complete risk management strategy for a specific campaign in TP.
**Responsibilities**:
- Lead the effort to identify, evaluate & recommend technical and operational controls of Frauds that happened or may happen as required for security and compliance needs.
- Participate any Security Incident Investigation and Response Process, internally in Teleperformance and with the Client.
- Recognize and escalate Fraud issues.
- Detailed review of any type of alert derived from the Client or internally and ensure Contractual and best practices compliance
- Participate in the Implementation Client and Teleperformance security policies and procedures, Compliance with GDPR or any other privacy applicable law. Ensure full compliance with security requirements settled by the client contract (MSA-SOW)
- Aligned Risk Management Model with the ISO27000 standard (Risk Assessment, Risk Matrix, Mitigation Strategies, Continuous Monitoring.) and other Fraud prevention standards that apply.
- Verify fraud reports from the client as well as help build new ones and actively participate in the feedback required for operations and client
- Conduct periodically fraud prevention and detection reviews to ensure compliance with Client and TP Security policies and requirements. Follow-up on findings mitigation strategies.
Qualifications:
- Bachelor’s degree, recommended in IT related field (e.g., Telecommunication, Systems, Electronics)
- PCIDSS, ISO27000, COBIT, NIST, HIPPA, GDPR and other regulatory frameworks (knowledge)
+1 year working in Fraud Prevention
+1 year working in Risk Management
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