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Come and work with intensely curious people who are dedicated to innovation, growth, and protecting customers against cybercrime and fraud

We are looking for an exceptional customer-facing Threat Analyst to help our prospects and customers optimize their value within BioCatch solutions.

The BioCatch Threat Analyst is a consultancy role that involves a combination of skills. You will be comfortable completing advanced analytics, advising customers on fraud detection/prevention and strategy with your domain knowledge expertise and communicating with customers from C-level to operational fraud investigators. This role is unique in the industry and to be successful, you must be a motivated self-starter who can ramp-up quickly and work autonomously. With a support network of Threat Analysts distributed globally, you will become a key individual in the global fight against digital fraud.

It can be difficult to distill this role down to a regular day-to-day, because every day is different, however some key responsibilities include:

- Maintain strong relationships with fellow fraud fighters within the BioCatch customer base to support and enable them to get maximum value out of the BioCatch solutions.
- Work with customers and BioCatch Data Science to continually strive for high fraud detection rates, whilst maintaining low levels of friction for genuine customers.
- Use a data-driven approach to prove the value of BioCatch against success criteria for proof of value and pilot projects.
- Educate potential and new customers on BioCatch and Behavioural Biometrics specifically for targeting their key problems and use cases.
- Work tactically with customers to deploy rules for acute fraud attacks.
- Continually focus on leading customers towards best practices.
- Be a voice of the customer to internal BioCatch functions to drive our own product strategy and delivery.
- Support BioCatch Data Science in researching new and emerging threats across our main use cases including Account Takeover, Account Opening, Remote Access Scams, Social Engineering Scams and Mule detection.
- Deliver reporting and insights on fraud detection performance.
- Share interesting stories and learnings from the field with our Sales Enablement function and strive to be a thought leader in the fraud space.
- Provide SME support to the BioCatch Sales functions to enable them in new customer acquisitions.

**Requirements**:

- A bachelors / graduate degree in Computer Science/Mathematics/Statistics/related field
- Experience with financial institutions’ fraud departments and/or fraud monitoring tools
- Experience working within cross-functional teams
- Experience with SQL to an intermediate/advanced level
- Experience with Python and/or R (advantage)
- Understanding of statistical modelling techniques
- Strong presentation skills with a proven record of presenting to a range of audience types
- Great business and customer relationships
- Good communications and teamwork
- Self and quick learner
- Professional attitude

**Notes**:

- Requires availability for travel around the LATAM Region to meet customers and lead onsite workshops
- Full-time, flexible working hours
- Remote working arrangement

Confidential salary:
Yes