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Call Center Customer Service Representative

hace 2 semanas

Medellín, Colombia Closets and Blinds A tiempo completo

Call Center Customer Service Representative

Descripción del empleo

Job Summary:
**Duties**:

- Conduct outbound and inbound calls from leads to prequalify.
- Utilize a CRM to get follow up to the costumers.
- Communicate effectively in English and Spanish language bilingual
- Analyze customer needs and recommend products or services.
- Perform data entry to record customer information accurately.
- call support for schedule sales visit.

**Requirements**:

- Proven experience in outbound calling or sales is a plus
- CRM experience, no limit.
- Excellent phone etiquette and communication skills
- Ability to speak multiple languages is advantageous (multilingual)
- Strong analytical skills to understand customer requirements
- Proficiency in data entry for maintaining accurate records

Expected Start Date: 15/05/2025