Strategy and Ops Manager

**About Veho**

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

**About the Role**Veho partners with a network of independent contractor drivers who complete last-mile package deliveries to customers. The Driver Marketplace team ensures we have the right supply of independent contractor drivers to meet delivery demand—while constantly improving the driver experience, marketplace performance, and operational efficiency. Our team is data and insights-driven, so you’ll need to be comfortable combining both qualitative and quantitative insights to make decisions
As the Strategy and Ops Manager, Driver Marketplace Operations, you’ll play a key role in surfacing insights and supporting the design and execution of high-impact projects. We’re looking for a hands-on Strategy and Ops Manager who is eager to learn, comfortable working with complex data, and energized by solving real-world problems in a fast-moving environment.
**What you’ll do**:

- Support test design, rollout, and analysis of incentives and driver acquisition models
- Develop, maintain, and improve dashboards that track marketplace health, driver supply, engagement, and performance
- Analyze trends in driver behavior, supply/demand imbalance, and route performance to inform decisions
- Automate manual workflows using SQL, GSheets, and lightweight tools to reduce operational burden
- Build scalable tracking frameworks to consolidate disparate data sources (e.g., feedback, sentiment, cohorts)
- Partner with senior team members to support weekly driver comms and live market-clearing strategies - marketplace “on-call” includes occasional weekend coverage

**What you bring**:

- 2+ years of experience in analytics, operations, consulting, or project support roles
- High proficiency with SQL and Google Sheets; bonus for experience with Looker, Hex, or Tableau
- Comfort using AI tools and LLMs (e.g., Gemini, ChatGPT, Claude) to accelerate research and build
- Prior experience in a high-growth environment, marketplace, or logistics business is a plus
- Strong organizational skills and the ability to juggle multiple priorities

**Important Note**:This opportunity is based in Bogotá, Colombia and offers the chance to partner with Veho as we expand globally. This engagement will begin under a contractor arrangement. We are, however, deeply committed to building a strong partnership and providing meaningful, engaging work opportunities for talented individuals who want to grow with Veho.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime
(Veho is unable to provide sponsorship at this time.)
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