Salesforce Marketing Cloud Solutions Architect | Colombia

Who You Are

You excel by finding daily opportunities to grow at the same pace as the technological solutions we are developing & providing. You are an innovative and detail-oriented individual with a passion for crafting robust and efficient solutions, adept at navigating complex challenges and leveraging cutting-edge technologies to drive project success. Likewise, you are someone who loves working in a multi-cultural environment, serving our clients and our teams, and sees feedback as an opportunity to learn and grow. You care about the well-being and growth of others and yourself.

This job is perfect for a dynamic individual who thrives on tackling diverse challenges, enjoys collaborating with cross-functional teams, and is driven to contribute your expertise in designing and implementing innovative solutions.

If you want to help grow a mission-driven company while we earn our client's trust, help our Latin America talent reach its full potential to serve the largest brands in the world, and have a major impact on a company’s future, this is an ideal role.

Who We Are

MAS means More in Spanish, so MAS Global’s name reflects our mission to create education opportunities for women and Latinos in tech, just like the scholarship ANDI- EAFIT that made our Latina Founder’s story possible, from a low-income neighborhood in Medellin to becoming top 100 Hispanic in Tech in the US.

Based in Tampa, Florida with a strong presence in Colombia, Argentina, and across LATAM, we give our clients in North America access to onshore and nearshore tech talent, to build digital pods or deliver projects to help drive innovation, from Full Stack Software Engineering and Digital/Cloud Modernization to a growing practice on Data Engineering and AI. Our future is bright, enabled by a diverse group of experts representing 10 nationalities, fresh talent like you, and a solid foundation on decade-long proven results with recognized corporations like Johnson Controls, JPMorgan Chase, and Dell.

MAS is a 100% Hispanic and women-owned company and has been recognized with many awards and certifications, like A Great Place to Work and fastest growing company in the US.

We are hiring for a Salesforce Marketing Cloud (SFMC) Solutions Architect to join our Consumer Communications Operations team supporting the development of our marketing emails, push notifications, and communications on other marketing surfaces. We are expanding our capabilities in all of our marketing channels to quickly and accurately turn ideas into reality for our business-to-consumer (B2C) business. If this sounds exciting to you, read on

The Consumer communications team builds and sends all consumer marketing communications reaching millions of users. The team partners closely with business stakeholders like product marketing, partner marketing, and other product teams to send out the most effective communications while optimizing for a great consumer experience.

We're looking for someone who is extremely comfortable with data who will drive the long-term health, growth, and scalability of our team and systems. You will investigate questions about our setup and the data flowing through SFMC to power specific communications. You'll also be responsible for recommending best practices and configuration changes that we could make to improve the reliability and testability of our SFMC business units. We’re looking for someone who is comfortable collaborating and providing support across multiple teams and has a knack for scalability and a real passion for efficiency. The ideal candidate will have a strong technical background in areas such as: creating and organizing databases; debugging issues end-to-end; and communicating technical concepts with non-technical stakeholders.

You will:

• Work with software engineers to integrate new data sources with SFMC
• Audit our existing SFMC setup
• Investigate questions about specific communications, bounce rates, outages, etc.
• Remove unused data extensions, automations, etc.
• Recommend changes to our setup or processes for security and scalability
• Improve SFMC monitoring and alerting
• Implement any recommended changes to our SFMC setup
• Gather requirements and document technical specifications, including functional and technical specifications
• Provide technical consultation and training on the Salesforce Marketing Cloud features
• Stay updated on emerging marketing technologies and industry best practices

You have:

• 5+ years of SFMC experience
• Ideally at least 1 of those years as an SFMC Solutions Architect specifically
• Preferred: Salesforce Marketing Cloud Email Specialist certification
• Hands-on experience in design, prototyping, development, configurations, testing, and implementation activities
• Strong technical background, analytical, and problem-solving skills
• Experience designing and implementing database schemas
• Ability to communicate technical concepts effectively to technical and non-technical team members
• Strong troubleshooting skills with the ability to analyze and resolve difficult problems quickly
• Experience with productivity tools such as Asana, JIRA, Notion, Google Sheets, etc. is a plus

At MAS , we believe in the power of “ MORE .” This belief is the foundation of our core values, guiding our actions and driving our commitment to excellence, accountability, collaboration, and growth.

• Client Value Obsession: We strive for MORE in every client interaction, delivering the highest levels of excellence by proactively understanding and addressing our clients’ needs.
• Driven by Action and Accountability: We embody MORE by upholding the highest standards of reliability and commitment.
• One Team One Voice: We foster a culture of MORE through collaboration and inclusivity. We value diverse perspectives, support, and improve each other, and commit to decisions as a unified team.
• Growth Mindset: We embrace MORE by thriving on change and innovation. Our commitment to continuous learning and personal development, valuing constructive feedback, and focusing on growth opportunities ensures that we remain resilient and forward-thinking.

At MAS Global, people from diverse backgrounds come together to make an impact and be their authentic selves. MAS Global is a woman-owned business. We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.