Intake Specialist

hace 5 días


Bogotá, Colombia Connext A tiempo completo

Intake Specialist (Back office) ConnextBogota, D.C., Capital District, Colombia Job Summary The Intake Specialist is a critical member of the operations and implementation teams, focused on supporting internal stakeholders across various business functions. This role will handle a range of administrative and coordination tasks including benefits data processing, internal reporting, onboarding support, and carrier communication. Job Description Work directly with insurance carriers to ensure participants are enrolled in the appropriate plans. Generate and maintain reports for new benefit elections, payments, and terminations to ensure data accuracy and compliance. Support the Sales and Implementation teams with demos, payment issues, and administrative intake tasks. Assist with internal project coordination, including data collection and record management. Facilitate onboarding for new clients by supporting behind‑the‑scenes processes and documentation. Required Qualifications Strong organizational skills with attention to detail and accuracy. Clear and coherent written and verbal communication skills. Comfortable using portals, email, and reporting tools (e.g., Microsoft Excel, Word). Ability to work independently and manage multiple tasks and deadlines. Strong problem‑solving skills with the ability to resolve participant concerns efficiently. Calm and professional demeanor, especially in fast‑paced or high‑pressure situations. Highly organized and able to manage multiple priorities with attention to detail. Seniority level Entry level Employment type Full‑time Job function Customer Service Human Resources Services #J-18808-Ljbffr


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    hace 2 semanas


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    hace 4 días


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