Customer Service Support

hace 2 meses


Bogota, Colombia Zemsania A tiempo completo
Descripción
**Zemsania - Customer Service Support - Hibrido**:
En **Zemsania** estamos en la búsqueda de un profesional altamente capacitado para unirse a nuestro equipo como **Customer Service Support Hibrido**. Si tienes al menos 2 años de experiência en atención al cliente y un nível de inglés B2 o superior, esta posición es para ti
**Requisitos**:
- Experiência mínima de 2 años en servicio al cliente
- Nível de inglés B2 o superior
- Disponibilidad para trabajar de lunes a viernes de 9:00 AM a 6:30 PM
- Modalidad híbrida: 3 días en oficina y 2 días en casa
- Capacidad para trabajar festivos con reconocimiento del recargo correspondiente
**Responsabilidades**:
- Brindar un servicio excepcional a los clientes, garantizando su satisfacción y fidelización
- Resolver consultas, quejas y problemas de los clientes de manera eficiente y profesional
- Mantener registros precisos de las interacciones con los clientes y actualizar la base de datos según sea necesario
- Colaborar con otros departamentos para garantizar una experiência completa para el cliente
- Participar en reuniones de equipo y capacitaciones para mejorar constantemente tus habilidades
**Ofrecemos**:
- Salario competitivo de $2.300.000
- Contrato a término indefinido
- Beneficios adicionales como seguro de salud y plan de incentivos
- Ambiente de trabajo colaborativo y dinámico
- Oportunidades de crecimiento y desarrollo profesional
Si cumples con los requisitos y estás interesado en unirte a un equipo apasionado por brindar un servicio excepcional, postúlate ahora En **Zemsania**, valoramos el talento y la dedicación de nuestros empleados, y estamos comprometidos en brindar un ambiente de trabajo inclusivo y en constante crecimiento.
Esperamos recibir tu solicitud y conocerte pronto

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