Senior Analyst, Marketing

hace 1 semana

Bogotá, Colombia Mastercard A tiempo completo

Mastercard Bogota, D.C., Capital District, Colombia Senior Analyst, Marketing Title: Senior Analyst, Marketing (B2B Marketing variant) – Global Business Solutions Center Overview The Global Business Solutions Center is seeking a Senior Analyst, B2B Marketing to own execution and support for marketing operations, data workflows, and inbound request management. This role requires a strong foundation in data handling, CRM systems, and project coordination, and thrives in a fast‑paced, cross‑functional environment. In This Position, You Will Manage campaign execution & lead generation tasks including lead uploads, tracked links, and project coordination for inbound requests. Oversee complex data uploads across multiple systems, ensuring compliance with formatting and validation requirements. Triage incoming tickets, assign them to the appropriate team members, and maintain communication with requestors to ensure clarity and completeness. Maintain and deliver service level agreements (SLAs), including first response and task validation. Collaborate with cross‑functional teams to ensure seamless execution and high‑quality outputs. Monitor and report on operational metrics, identifying areas for improvement and efficiency. All About You Demonstrate advanced proficiency in Excel for data manipulation, validation, and reporting. Have working knowledge of platforms such as Monday.com, Salesforce, and Marketo. Possess strong project management skills with the ability to prioritize tasks and manage timelines. Be comfortable navigating multiple systems and resolving technical challenges. Exhibit excellent communication and interpersonal skills, with a customer service mindset. Show attention to detail and a commitment to quality assurance. Be adaptable to time zone differences and capable of managing workload effectively. Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Seniority level Mid‑Senior level Employment type Full‑time Job function Marketing and Sales Industries Financial Services, IT Services and IT Consulting, and Technology, Information and Internet #J-18808-Ljbffr

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