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Welcome to Gallagher – a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client‑facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview Gallagher GCoE LatAm is part of Gallagher’s global network of Centers of Excellence, designed to deliver scalable, high‑quality, and cost‑effective solutions. Guided by enterprise priorities and a commitment to long‑term value creation, GCoE LatAm positions itself as a dynamic and future‑ready partner for our businesses and our people. It promotes The Gallagher Way – a shared commitment to doing business the right way, supporting each other, and creating opportunities to learn and grow. This role will be responsible for identifying and leading the implementation of initiatives aimed at automating, digitising, streamlining, consolidating, and outsourcing various activities within the organization’s core business processes. Progress will be reported to local Ops Leaders. The manager will also develop business cases supported by quantitative analysis, present recommendations to local leadership, and provide actionable guidelines. Engagement with diverse corporate teams across the LatAm region is essential, contributing to and leading ad‑hoc projects to advance the transformation agenda. Operational support to initiatives and daily operations across countries in the region is required. The Transformation Manager must possess exceptional problem‑solving skills, influence people, communicate effectively, and act proactively with strong ownership of impact areas. The position reports to the VP of Operations & Strategy for CLC, is fully remote, offers a competitive base salary with an annual performance bonus, and accepts resumes in Spanish or English. Key Responsibilities Lead Process Improvement Initiatives: Identify and implement strategies to automate, digitize, streamline, and outsource activities within the organization’s core business processes. Develop and Present Business Cases: Create comprehensive business cases supported by quantitative analysis and present them to local leadership, providing actionable recommendations to drive decision‑making and strategic planning. Engage with Corporate Teams: Collaborate with diverse corporate teams across the LatAm region to support and lead ad‑hoc projects that advance the transformation agenda. Support Operational Initiatives: Provide assistance to operational initiatives and daily operations across countries in the region, ensuring effective implementation and monitoring of Standard Operating Procedures (SOPs). Report Progress to Leadership: Regularly report progress and outcomes of transformation initiatives to local Ops Leaders and interact with regional and local C‑suite leadership, maintaining high visibility with the Americas leadership. Monitor and Evaluate Impact: Establish metrics and evaluation frameworks to assess the impact of transformation initiatives on business performance and continuously monitor outcomes. Facilitate Insourcing Transition to LatAm GCoE: Oversee the transfer of specific operational activities to the LatAm GCoE project, coordinating with stakeholders to ensure a seamless transition and optimize resource allocation. Qualifications Bachelor in Business Administration, Engineering or other relevant field. 3–5 years of experience in management consulting, corporate strategy, process management, or similar. Advanced English proficiency. Proven track record of leadership. Advanced Excel and PowerPoint skills. Exceptional analytical and quantitative problem‑solving skills. Ability to work collaboratively in a team environment and with people at all levels. Strong written and verbal communication skills. Nice to Have Experience with Lean Six Sigma, Process Mapping, Design Thinking, Customer Journey. Experience with digital transformation. Experience in companies in the insurance, financial or services industry. Referrals increase your chances of interviewing at Gallagher by 2x. Get notified about new Transformation Manager jobs in Bogota, D.C., Capital District, Colombia. #J-18808-Ljbffr
