Customer Service Analyst
hace 1 semana
Customer Service Analyst – Auxis 2 days ago Be among the first 25 applicants Job Summary As a Customer Service Administrator, you will collaborate with a team that shares your drive for success while assisting thousands of customers in managing and paying their policies. You will handle inquiries, resolve complaints, and address critical customer service issues. Responsibilities Process monthly payments, reinstatements, and policy renewals for existing customers. Respond to incoming calls regarding payments and policy-related questions. Make outbound calls for payment reminders, delinquent accounts, and pending cancellations to ensure policies remain active. Maintain accurate and up-to-date customer records for new and existing clients. Perform administrative tasks such as organizing, completing paperwork, filing, and record maintenance. Carry out other duties as assigned. Skills And Experience Language: Bilingual (Spanish/English, B2+ proficiency or higher). Education: High school diploma or GED required. Experience: 1–2 years in customer service or insurance sales. Ability to multitask, prioritize, and manage time effectively. Comfortable working in a fast-paced environment. Strong organizational and interpersonal skills with a customer-focused mindset. Proficient in computer use with excellent written and verbal communication skills. Ability to work independently with minimal supervision and quickly learn company-specific software. Seniority level Entry level Employment type Full-time Job function Other Industries Outsourcing/Offshoring Location: Barranquilla Metropolitan Area Referrals increase your chances of interviewing at Auxis by 2x #J-18808-Ljbffr
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Customer Service Analyst
hace 2 semanas
Barranquilla, Colombia Auxis A tiempo completoJob Summary: As a Customer Service Analyst, you'll work with a team that shares your desire to succeed while helping thousands of our customers pay and manage their policies. You'll also respond to inquiries, handle complaints, and resolve significant customer service issues. **Responsibilities**: - Process monthly payments, reinstallations, and renewals...
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Bilingual Customer Service
hace 1 semana
Perímetro Urbano Barranquilla, Colombia Auxis A tiempo completoA leading outsourcing firm in the Barranquilla Metropolitan Area is seeking a Customer Service Analyst to assist customers with managing and paying their policies. The candidate will process payments, respond to inquiries, and maintain customer records. An ideal applicant should be bilingual in Spanish and English, possess a high school diploma, and have 1-2...
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Customer Service Analyst
hace 2 semanas
Barranquilla, Colombia Auxis A tiempo completoJob Summary: The BOS Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis-managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by telephone to provide...
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Customer Service Analyst
hace 2 semanas
Barranquilla, Atlántico, Colombia Auxis A tiempo completoJob Summary:The BOS Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis-managed services and customer service clients to ensure high levels of customer satisfaction and productivity.Responsibilities:Confer with customers by telephone to provide information...
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Customer Service Representative
hace 1 semana
Perímetro Urbano Barranquilla, Colombia OP360 (OfficePartners360) A tiempo completoWe are seeking confident customer service representatives to join a high-performance work team environment. In this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through inbound calls. You will deliver Customer Service, Technical Support, Product Support, and...
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Customer Service Representative
hace 4 días
Perímetro Urbano Barranquilla, Colombia Savant A tiempo completo1 day ago Be among the first 25 applicants Direct message the job poster from Savant Human Resources | Employee Management | People Experience Role Summary The Customer Service Representative is responsible for providing high-quality support to clients by responding to inquiries, resolving issues, and ensuring a positive customer experience. This role...
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Customer Service Analyst
hace 5 días
Barranquilla, Colombia Auxis. Inc A tiempo completo**Job Summary**: - The Customer Service Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Confer with customers by...
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Customer Service Analyst
hace 19 horas
Barranquilla, Colombia Auxis. Inc A tiempo completo**Job Summary**: - The Customer Service Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. General Requirements: - English - Spanish Language...
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Customer Service Representative
hace 1 semana
Perímetro Urbano Barranquilla, Colombia Movate Technologies Services Limited A tiempo completoJob title: Customer Service RepresentativeWork Location: Barranquilla, ColombiaExperience: 6 months – 1 yearEducation Qualification: Bachelor’s Degree Roles and Responsibilities: Handle incoming in a timely manner. Create support tickets and elevate cases to Tier 2 as needed. Manage cases, emails, and chats simultaneously. Follow communication scripts...
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Service Desk Analyst
hace 5 días
Barranquilla, Colombia Auxis A tiempo completoJob Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...