Head of Information Operations

hace 2 semanas


Bogotá, Colombia 1840 & Company A tiempo completo

Head of Information Operations & Insights Join to apply for the Head of Information Operations & Insights role at 1840 & Company . We are seeking a dynamic Head of Information Operations & Insights to lead and scale our information services function. This leader will ensure that high‑quality information assets fuel global go‑to‑market success while embedding predictive models and actionable insights into daily operations. Job Details Employment Type: Full-Time Direct Employee Department: Research and Development (R&D) Job Level: Manager Experience: 5 Years Education: Bachelors Seniority Level: Executive Employment Type (Alternate): Full-time Job Function: Business Development and Sales Industries: Outsourcing/Offshoring Required Skills Soft Skills: Analytical Thinking, Analytical Skills Responsibilities Translate segmentation into structured, actionable datasets that enable smarter targeting and improved conversion rates. Partner with Product and Analytics teams to operationalize predictive and propensity models. Deliver insights that directly improve lead prioritization, sales productivity, etc. Act as the single point of accountability for information delivery outcomes. Anticipate risks, troubleshoot delivery challenges, and maintain strong cross‑functional relationships. Set clear KPIs, oversee performance management, and implement training and development programs. Build a high‑performance culture of accountability, continuous learning, and innovation. Uphold rigorous quality standards in information enrichment, accuracy, and deduplication. Drive automation and workflow optimization initiatives to improve efficiency and scalability. Design and evolve the information operations framework, including process architecture and resource planning. Establish and maintain a centralized library of templates and taxonomies to promote consistency and reuse. Continuously improve systems and practices to support long‑term growth and scalability. Salary & Benefits Pay: Annually, $50,000.00 – $55,000.00 Benefits: (Details not specified) Additional Requirements Tech Requirements: Windows or Mac Language: English About The Company 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world‑class freelance professionals and delivering top‑tier outsourcing services across more than 150 countries worldwide. #J-18808-Ljbffr


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