Patient Care Specialist
hace 1 semana
Patient Care Specialist (Bogotá) This is an on‑site position based in Bogotá, Colombia. Only applications in English will be reviewed. At Apollo XCM, we are looking for a Patient Care Specialist to join our international team and help us improve the healthcare experience in the U.S. In this role, you will ensure every patient receives the highest standard of customer care, acting as the key point of contact between patients, their families, and medical staff. If you have a background in Hospitality, Customer Service, BPO, or Travel Agencies and love helping people, this is the perfect opportunity to bring your skills into healthcare. What you’ll do Provide outstanding customer service to patients via phone, email, and text. Schedule and manage appointments, including reminders and follow‑ups. Answer questions and guide patients through their care journey with empathy. De‑escalate situations and resolve patient concerns in a professional manner. Maintain updated patient information, records, and documentation. Support patients with billing questions and account updates. Assist patients in navigating digital tools such as portals, apps, or websites. Collaborate with other team members to continuously improve the patient experience. Contribute ideas to enhance our processes and share best practices. What we’re looking for University degree or technologist degree. Bi‑lingual (Spanish & English, C1+) – fluency in both written and spoken English is a must. Experience in Hospitality, Customer Service, Travel Agencies, Front Desk, or BPO. Exceptional communication and active listening skills. Empathetic, patient, and passionate about helping others. Detail‑oriented, organized, and able to multitask in a fast‑paced environment. Comfortable with technology and administrative tasks. Strong service‑oriented mindset and a proactive attitude. What we offer Competitive salary: $3,300,000 COP + Social Security . Monday–Friday schedule (aligned with U.S. hours). Opportunities for learning and professional development. A multicultural, collaborative, and dynamic work environment. Join us and bring the best of hospitality and customer service into healthcare. Together, we’ll transform the patient experience. #J-18808-Ljbffr
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Patient Care Specialist
hace 4 días
Bogotá, Colombia Apolloxcm A tiempo completoSalary Starting at $3.300.000 COP/month (Commensurate with experience) Country Colombia About Us We are experts in streamlining and scaling healthcare services. Quality health care starts with the first hello . We make sure that this and all other interactions are in the right hands. Discover how Apollo XCM can help innovate, grow and transform your medical...
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Patient Care Specialist
hace 1 día
Bogotá, Bogotá D.E., Colombia Apollo XCM A tiempo completoAbout UsWe are experts in streamlining and scaling healthcare services. Quality health care starts with the first hello. We make sure that this and all other interactions are in the right hands. Discover how Apollo XCM can help innovate, grow and transform your medical practices and facilities.Patient Care SpecialsitAbout the positionThis is...
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Bilingual Patient Care Specialist
hace 1 semana
Bogotá, Colombia Apollo XCM A tiempo completoA healthcare services company is looking for a Patient Care Specialist in Bogotá to provide exceptional care to patients. You'll manage appointments, assist with billing inquiries, and guide patients through their healthcare journey. The ideal candidate will be fluent in English and Spanish, possess a strong background in customer service, and have great...
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Patient Care Coordinator
hace 1 semana
Bogota, Distrito Capital de Bogotá, , Colombia Apollo XCM A tiempo completoThis is an on -site position based in Bogota, Colombia. Only applications in English will be reviewed. Apollo XCM is looking for the best Patient Care Coordinator to act as a leader in personal injury treatment plan coordination. This leadership role is crucial in ensuring exceptional patient care by overseeing treatment plans and facilitating seamless...
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Patient Care Coordinator
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Pearl A tiempo completoDepartment: Customer Service and Client RelationsWork Arrangement: RemoteJob Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (expected to be flexible with the client's preference)Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skillsAbout Pearl TalentPearl works with the top...
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Patient Care Coordinator
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Pearl A tiempo completoDepartment: Customer Service and Client RelationsWork Arrangement: RemoteJob Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (expected to be flexible with the client's preference)Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skillsAbout Pearl TalentPearl works with the top...
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Patient Care Coordinator
hace 7 días
Bogotá, Bogotá D.E., Colombia Emapta Global A tiempo completoCare That Begins With a Conversation: Support Patients While Keeping Life in BalanceFind a healthcare role that truly respects your time beyond work-while giving you meaningful, long-term career growth. Here, you'll play a central role in patient communication, appointment coordination, and insurance support, becoming a trusted link between patients and...
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Patient Care Coordinator
hace 2 semanas
Bogotá, Colombia Star Orthopedics and Spine A tiempo completo**Remote Position** We are a **fast-paced, multi-specialty medical practice** seeking a highly motivated, detail-oriented, and energetic **Patient Care Coordinator** to join our dynamic remote team. This is an exciting opportunity for a self-starter who thrives in a demanding environment, is passionate about patient care, and can keep pace with a busy,...
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Bogotá, Colombia Teamficient A tiempo completo**~ URGENT HIRING!~** **Job Title: Bilingual Virtual Patient Care Representative** **Work Schedule**: Full Time: **Job Overview**: The **Bilingual Virtual PCR** will assist providers and patients in scheduling and coordinating appointments for **Behavioral Health** and **Dental** services. This role involves handling both inbound and outbound calls,...
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Bilingual Patient Access Specialist – ABA Services
hace 2 semanas
Bogotá, Colombia OpsArmy A tiempo completoA healthcare services company in Bogotá seeks a Patient Access Representative to enhance the front-end patient experience for ABA therapy. The role requires bilingual fluency in Spanish and English, expertise in ABA or behavioral health intake, and the ability to handle high-volume patient inquiries. The ideal candidate is detail-oriented and skilled in...