Patient Care Specialist
hace 2 semanas
Salary Starting at $3.300.000 COP/month (Commensurate with experience) Country Colombia About Us We are experts in streamlining and scaling healthcare services. Quality health care starts with the first hello . We make sure that this and all other interactions are in the right hands. Discover how Apollo XCM can help innovate, grow and transform your medical practices and facilities. Job Description About the position This is an on-site position based in Bogotá, Colombia. Only applications in English will be reviewed. At Apollo XCM , we are looking for a Patient Care Specialist to join our international team and help us improve the healthcare experience in the US. In this role, you will ensure every patient receives the highest standard of customer care , acting as the key point of contact between patients, their families, and medical staff. If you have a background in Hospitality, Customer Service, BPO, or Travel Agencies and love helping people, this is the perfect opportunity to bring your skills into healthcare. What you’ll do Provide outstanding customer service to patients via phone, email, and text. Schedule and manage appointments, including reminders and follow-ups. Answer questions and guide patients through their care journey with empathy. De-escalate situations and resolve patient concerns in a professional manner. Maintaining updated patient information, records, and documentation. Support patients with billing questions and account updates. Assist patients in navigating digital tools such as portals, apps, or websites. Collaborate with other team members to continuously improve the patient experience . Contribute ideas to enhance our processes and share best practices. What we’re looking for University degree or Technologist degree . Bilingual (Spanish & English, C1+) — fluency in both written and spoken English is a must. Experience in Hospitality, Customer Service, Travel Agencies, Front Desk, or BPO . Exceptional communication and active listening skills. Empathetic, patient, and passionate about helping others. Detail-oriented, organized, and able to multitask in a fast-paced environment. Comfortable with technology and administrative tasks. Strong service-oriented mindset and a proactive attitude. What we offer Monday–Friday schedule (aligned with US hours). Opportunities for learning and professional development . A multicultural, collaborative, and dynamic work environment. Join us and bring the best of hospitality and customer service into healthcare. Together, we’ll transform the patient experience. Apollo XCM LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment. #J-18808-Ljbffr
-
Patient Care Specialist
hace 2 semanas
Bogotá, Colombia Apollo XCM A tiempo completoPatient Care Specialist (Bogotá) This is an on‑site position based in Bogotá, Colombia. Only applications in English will be reviewed. At Apollo XCM, we are looking for a Patient Care Specialist to join our international team and help us improve the healthcare experience in the U.S. In this role, you will ensure every patient receives the highest...
-
Patient Care Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Apollo XCM LLC A tiempo completoPatient Care Specialist (Bogotá)About the positionThis is an on-site position based in Bogotá, Colombia. Only applications in English will be reviewed.At Apollo XCM, we are looking for a Patient Care Specialist to join our international team and help us improve the healthcare experience in the US. In this role, you will ensure every patient receives the...
-
Bilingual Patient Care Specialist
hace 2 semanas
Bogotá, Colombia Apollo XCM A tiempo completoA healthcare services company is looking for a Patient Care Specialist in Bogotá to provide exceptional care to patients. You'll manage appointments, assist with billing inquiries, and guide patients through their healthcare journey. The ideal candidate will be fluent in English and Spanish, possess a strong background in customer service, and have great...
-
Senior Patient Care Representative
hace 5 días
Bogotá, Bogotá D.E., Colombia Horatio A tiempo completoPosition Summary:We are seeking a highly motivated and experienced Patient Care Representative to join our team. This role is crucial in managing patient inquiries with genuine empathy, qualifying prospects, and coordinating with insurance providers with meticulous care.The ideal candidate is deeply empathetic and detail-oriented, with extensive experience...
-
Senior Patient Care Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Hire Horatio CX A tiempo completoPosition Summary:We are seeking a highly motivated and experienced Patient Care Representative to join our team. This role is crucial in managing patient inquiries with genuine empathy, qualifying prospects, and coordinating with insurance providers with meticulous care.The ideal candidate is deeply empathetic and detail-oriented, with extensive experience...
-
Senior Patient Care Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Horatio A tiempo completoPosition Summary:We are seeking a highly motivated and experienced Patient Care Representative to join our team. This role is crucial in managing patient inquiries with genuine empathy, qualifying prospects, and coordinating with insurance providers with meticulous care.The ideal candidate is deeply empathetic and detail-oriented, with extensive experience...
-
Senior Patient Care Representative
hace 5 días
Bogotá, Bogotá D.E., Colombia Horatio A tiempo completoPosition Summary:We are seeking a highly motivated and experienced Patient Care Representative to join our team. This role is crucial in managing patient inquiries with genuine empathy, qualifying prospects, and coordinating with insurance providers with meticulous care.The ideal candidate is deeply empathetic and detail-oriented, with extensive experience...
-
Patient Care Coordinator
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Pearl A tiempo completoDepartment: Customer Service and Client RelationsWork Arrangement: RemoteJob Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (expected to be flexible with the client's preference)Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skillsAbout Pearl TalentPearl works with the top...
-
Patient Care Coordinator
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Emapta Global A tiempo completoCare That Begins With a Conversation: Support Patients While Keeping Life in BalanceFind a healthcare role that truly respects your time beyond work-while giving you meaningful, long-term career growth. Here, you'll play a central role in patient communication, appointment coordination, and insurance support, becoming a trusted link between patients and...
-
ABA Patient Intake Specialist
hace 5 días
Bogotá, Bogotá D.E., Colombia OpsArmy Careers A tiempo completoABA Patient Intake SpecialistPosition Type: Full-TimeLocation: RemoteApply here: About The RoleWe are hiring an ABA Patient Intake Specialist to support families at the beginning of their ABA therapy journey. This role focuses on intake coordination, gathering accurate patient information, and ensuring families understand the next steps in receiving...
