Customer Success

hace 6 días

WorkFromHome, Colombia Scale Up Recruiting Partners A tiempo completo

Customer Success & Reddit Content Specialist Join to apply for the Customer Success & Reddit Content Specialist role at Scale Up Recruiting Partners About The Company Our client is an innovative SaaS startup helping businesses grow by tapping into the power of online communities. Their platform uses automation and AI to help brands increase traffic, drive sales, and engage authentically with highly targeted audiences. By combining smart technology with a deep understanding of how people interact online, they empower marketing teams to be faster, smarter, and more effective. The company is growing quickly and is building a team of creative, driven professionals who are excited about shaping the future of digital marketing. About The Role We're looking for a Customer Success & Reddit Content Specialist — someone who’s equal parts community manager, content creator, and client partner. While this role falls under Customer Success, around 70% of the day-to-day work is focused on creating and managing content on Reddit. You’ll work closely with a portfolio of clients to understand their goals, then build engagement strategies and Reddit content tailored to their needs. What You’ll Do Serve as the main point of contact for a portfolio of clients. Manage onboarding, define client KPIs, and create personalized content roadmaps. Lead and support weekly calls with each client. Create and manage Reddit content strategies based on client objectives. Use AI tools to draft, refine, and adapt content to Reddit audiences. Collaborate with an internal team to deliver campaigns aligned with each client’s voice and goals. Communicate daily via Slack and Discord. What You Bring Experience as a community manager or digital marketer, ideally in social media content creation and engagement. A deep understanding of Reddit: how to navigate communities, engage authentically, and create posts that get traction. Experience using AI tools (e.g., ChatGPT) to generate and iterate on content. Strong written and spoken English — you’re able to adapt tone, style, and language for different audiences. Strong organizational skills, with experience managing multiple client accounts simultaneously. A proactive mindset: you ask the right questions, anticipate client needs, and make strategic suggestions. Bonus Points Previous experience working in SaaS or with startups. Hands‑on Reddit content creation experience for marketing campaigns. Familiarity with pricing, growth, or analytics tools. Other Details Full‑time, remote position. You’ll be part of a small, collaborative team. Work in flexible hours but must be available for 1 weekly client call per account. Advanced English is required. If this opportunity sounds good to you, send us your resume #J-18808-Ljbffr

  • Customer Success Manager Customer Success · ·

    hace 6 días

    WorkFromHome, Colombia 8020rei A tiempo completo

    Hello at 8020REI ! We're excited to welcome a Customer Success Manager to our innovative team in LATAM .

  • Customer Success Manager

    hace 6 días

    WorkFromHome, Colombia Truora Group A tiempo completo

    Below you will find the open positions we have throughout Latin America. Join us and be part of Truora! Customer Success Manager Truora is on a mission to simplify and secure digital interactions across Latin America. We are a leading technology company specializing in user authentication and background checks, helping businesses build trust with their users...

  • Customer Success Manager

    hace 3 días

    WorkFromHome, Colombia TP A tiempo completo

    Customer Success Manager JOIN TP AS A Change Management & Customer Success Manager ! TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment. We deliver the most advanced, digitally-powered business services to help...

  • Customer Success Manager

    hace 3 días

    WorkFromHome, Colombia Amplify A tiempo completo

    Join to apply for the Customer Success Manager role at Amplify . About Amplify At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey....

  • Customer Success Analyst

    hace 3 días

    WorkFromHome, Colombia South A tiempo completo

    Hi there! We are South and our client is looking for a Customer Success Analyst! Note to Applicants: Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your...

  • Customer Success Analyst

    hace 3 días

    WorkFromHome, Colombia Ottomatik.io A tiempo completo

    Hi there! We are South and our client is looking for a Customer Success Analyst! Note To Applicants Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your...

  • Customer Success Manager

    hace 1 semana

    WorkFromHome, Colombia Rippling A tiempo completo

    Portside is a leading provider of modern software solutions for the global aviation industry. As a fast-growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation, and aircraft leasing & finance. With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping...

  • Customer Success Specialist

    hace 4 días

    WorkFromHome, Colombia Yavendio A tiempo completo

    Customer Success Specialist Join the AI Revolution in Social Commerce – We’re Hiring a Customer Success Specialist (LATAM) YaVendió is the operating system for social sellers across Latin America. We help SMBs sell more through AI-powered virtual sellers on WhatsApp and social channels. We move fast, test relentlessly, and optimize for outcomes — not...

  • Customer Success Coordinator

    hace 6 días

    WorkFromHome, Colombia allego A tiempo completo

    This is a great entry point to Allego’s award winning Customer Success team for someone who is friendly, tech savvy and values being part of an evolving, amazing team. Allego’s Customer Success Coordinators are highly motivated and organized, extremely detail-oriented, not afraid to ask questions, positive and engaging, and can multi-task while meeting...

  • Customer Success Manager

    hace 6 días

    WorkFromHome, Colombia CINC Systems A tiempo completo

    Job Summary As a Customer Success Manager at CINC, you will be the face and voice of our company, managing customer relationships like a business. Your primary goal is to maximize customer satisfaction, minimize costs, and promote customer growth and adoption of CINC’s products and services. You will proactively consult with customers, maintain their...