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Join to apply for the Reporting & Data Analyst role at Sutherland About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market‑leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland – Unlocking digital performance. Delivering measurable results. Job Description About the Role We are seeking a skilled and detail‑oriented Reporting & Data Analyst to join our operations team supporting a global technology client. This role is essential for transforming data into actionable insights that drive operational efficiency and client satisfaction. The ideal candidate will have strong analytical skills, advanced proficiency in Excel and Power BI, and the ability to communicate findings effectively to both internal teams and external stakeholders. Key Responsibilities Develop and maintain dashboards and reports using Power BI and Excel to support operations and client needs. Analyze data to identify trends and opportunities for improvement, collaborating with operations leadership to support strategic decision‑making. Ensure data accuracy through quality checks and present insights via clear, professional presentations. Participate in a data analysis skills test as part of the hiring process. Qualifications Our most successful candidates will have: Bachelor's degree in Data Analytics, Statistics, Engineering, Business, or a related field. Minimum 2 years of experience in a data analyst or reporting analyst role. Advanced proficiency in Microsoft Excel and Power BI. Strong presentation and communication skills in English and Spanish. Detail‑oriented with a commitment to data quality and ability to work collaboratively in a cross‑functional team. Available to work 7:00 AM to 7:00 PM, Monday to Saturday. Additional Information All your information will be kept confidential according to guidelines. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Telecommunications Referrals increase your chances of interviewing at Sutherland by 2x #J-18808-Ljbffr
