Technical Account Manager
hace 3 semanas
- Relaciones con los clientes: deberás ser capaz realizar el mantenimiento de las cuentas y escalar dentro de las mismas con nuevos proyectos garantizando una alta satisfacción del cliente. Adicionalmente, coordinarás y supervisarás la comunicación entre los fabricantes de soluciones y el cliente, velando por el interés del mismo y de Sofistic.
- Conocimiento mínimo comercial y técnico: deberás de conocer todo el offering que poseemos, y realizar al menos, las formaciones básicas de ventas de cada uno de los fabricantes que distribuimos. Debes de ser capaz de realizar una demo básica de cada producto y conocer las principales características. En caso de requerirse, tendrás que apoyar a las fábricas en la implementación y soporte de las soluciones ofrecidas.
- Gestión de proyectos: colaborarás directamente con la PMO para asegurarse de que se cumplan los plazos y objetivos. Supervisarás las implementaciones y coordinarás con los equipos técnicos, para garantizar que se satisfagan los requisitos del cliente.
- Gestión de crisis: en situaciones de crisis o problemas críticos, el TAM deberá ser capaz de gestionar la situación, coordinando con las fábricas y/o fabricantes, proporcionando actualizaciones claras y precisas al cliente para mantener la confianza y tranquilidad, y desarrollar los planes de trabajo que permitan resolver las situaciones inesperadas.
- Horario flexible para que adaptes tu trabajo a tu estilo de vida.
- 15 días laborales de vacaciones.
- Formación continua a través de certificaciones, cursos, tech talks internas, plataformas de e-learning y jornadas de team building.
- Retribución competitiva compuesta de un salario fijo y un variable por objetivos ligados a tu plan de carrera individual.
- + 2 años de experiencia como ingeniero implementador de soluciones de ciberseguridad o en un puesto similar.
- Estar en posesión del título de Ingeniero en Sistemas Computacionales o carrera afín.
- Contar con un nivel B2 de inglés.
- Tener conocimientos generales de las categorías: EDR, NDR, SIEM, SASE.
- Valorable tener conocimientos sobre la gestión de proyectos.
-
Technical Account Manager
hace 2 semanas
Colombia Medium A tiempo completoJob Title: Technical Account ManagerCoupa is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will work closely with our customers to increase adoption, maximize value, and drive best practices, ensuring our customers get the greatest value from their Coupa platform.Key Responsibilities:Develop and...
-
Technical Account Manager
hace 3 semanas
Colombia Twilio A tiempo completoAbout the RoleWe are seeking an experienced Technical Account Manager to join our team at Twilio. As a Technical Account Manager, you will be the designated technical point of contact for our top-tier strategic customers in North America, providing technical support and guidance to resolve complex issues.ResponsibilitiesUse your technical expertise to...
-
Technical Account Manager
hace 2 semanas
Colombia Coupa Software Inc. A tiempo completoAbout Coupa Software Inc.Coupa is a leading provider of cloud-based spend management solutions that help companies operate smarter and grow faster.Our innovative platform connects and optimizes sourcing, purchasing, supply chains, and financial management, enabling businesses to transform operating margins, increase efficiencies, and reduce risk.Job Title:...
-
Technical Account Manager
hace 2 semanas
Colombia Twilio A tiempo completoAbout the RoleWe are seeking an experienced Technical Account Manager to join our team at Twilio. As a Technical Account Manager, you will be the designated technical point of contact for our top-tier strategic customers in North America, providing technical support and partnership during EST working hours.ResponsibilitiesUse your strong technical and...
-
Technical Account Manager
hace 2 semanas
Colombia Coupa A tiempo completoAbout the RoleCoupa is seeking a highly skilled Technical Account Manager to join our team. As a key member of our Services organization, you will work closely with our customers globally to increase adoption, maximize value, and drive best practices.Key ResponsibilitiesDevelop and champion standard processes within your areas of expertiseManage customer...
-
Technical Account Manager
hace 4 meses
Colombia LiveVox A tiempo completoLiveVox (Nasdaq: LVOX) is a next-generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company’s technology delivers exceptional agent and customer experiences while helping to mitigate compliance risk. With more than...
-
Technical Account Manager
hace 2 semanas
Colombia Coupa A tiempo completoAbout the RoleCoupa is seeking a highly skilled Technical Account Manager to join our team. As a key member of our Services organization, you will work closely with our customers globally to increase adoption, maximize value, and drive best practices.Key ResponsibilitiesDevelop and champion standard processes within your areas of expertiseManage customer...
-
Salesforce Account Manager
hace 3 semanas
Colombia AKIPOTEL SA A tiempo completoAccount Manager - Salesforce ExpertWe are a team of Salesforce experts dedicated to delivering exceptional customer experiences. As an Account Manager, you will play a key role in growing our business by nurturing a portfolio of customers.About the Role:Develop a strategic account management plan focused on customer retention, nurturing, and growth to...
-
Technical Account Manager 3
hace 3 semanas
Colombia Twilio A tiempo completoJoin the team as our next Technical Account Manager 3 Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help...
-
Key Account Manager
hace 2 semanas
Colombia Ingram Micro S.A.S. Colombia A tiempo completoUnlock Your Potential as a Key Account ManagerJoin Ingram Micro S.A.S. Colombia, a leading technology distributor, as a Key Account Manager and take your career to the next level.About the Role:We are seeking an experienced and results-driven Key Account Manager to promote and sell our portfolio of technical and nontechnical products and services to current...
-
Technical Account Manager 3
hace 3 días
Colombia Twilio A tiempo completoAbout the RoleTwilio is seeking an experienced Technical Account Manager to support and partner with top-tier strategic customers in North America during EST working hours. As a designated technical contact, you will work with customers to resolve complex technical problems with potentially costly and far-reaching consequences.ResponsibilitiesUse strong...
-
IT Account Manager
hace 3 semanas
Colombia AKIPOTEL SA A tiempo completoWe are Salesforce experts. We specialize in custom app design, development and optimization across a full range of Salesforce technologies, including Heroku and MuleSoft. Since our start in 2014, we have partnered with 200+ companies of all sizes. Account Manager Oktana is a custom software development company specializing in Salesforce technologies....
-
Account Manager
hace 3 semanas
Colombia Mcleoddigital A tiempo completoMcLeod Digital Marketing is growing and we’re excited to add a few more awesome people to our team! We’re currently hiring for an Account Manager. Our low-stress environment is perfect for great collaborators. We’re looking for people with previous agency experience, but are open to candidates that are a great fit. Role Description This is a...
-
Key Account Manager
hace 3 semanas
Colombia Ingram Micro S.A.S. Colombia A tiempo completoKey Account Manager BogotáJoin Ingram Micro S.A.S. Colombia as a Key Account Manager in Bogotá, where you will play a crucial role in promoting and selling technical and nontechnical products and services to current and new end customers.Key Responsibilities:Promote and sell a portfolio of technical and/or nontechnical products and/or services and...
-
Technical Account Manager 3
hace 2 semanas
Colombia Twilio A tiempo completoJoin the team as our next Technical Account Manager 3 Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help...
-
Account Manager
hace 4 meses
Colombia ttg Talent Solutions, Inc. A tiempo completo**Job Tittle: Account Manager** **Location: Medellín - Colombia** **Schedule: Monday to Friday 8:00 to 17:00** **Type of contract: Perm** **Pay rate: 3.500.000 COP** The Account Manager Coordinator position is to lead and maintain up-to-date administrative tasks, contracts, internal communication with cross-functional teams to ensure delivery and maintain...
-
Account Manager
hace 4 meses
Colombia ttg Talent Solutions A tiempo completo**Job Title: Account Manager** **Location: Medellín - Colombia** **Schedule: Monday to Friday 8:00 to 17:00** **Type of contract: Perm** **Pay rate: 3.500.000 COP** The Account Manager Coordinator position is to lead and maintain up-to-date administrative tasks, contracts and internal communication with cross-functional teams to ensure delivery and...
-
Account Manager
hace 2 semanas
Colombia IMCD Deutschland GmbH & Co KG A tiempo completoJob Title: Account Manager - Advanced MaterialsIMCD Deutschland GmbH & Co KG is seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for identifying and developing business opportunities in the Plastics and Rubber industry.Key Responsibilities:Develop and maintain relationships with key...
-
Account Manager, SMB
hace 2 semanas
Colombia Tbwa ChiatDay Inc A tiempo completoAccount Manager, SMBApollo is seeking a highly motivated and customer-centric Account Manager to join our SMB team. As an Account Manager, you will be responsible for driving revenue growth and customer satisfaction for a portfolio of SMB accounts.Key Responsibilities:Close Incremental Business Opportunities: Identify and close expansion opportunities within...
-
SEO Account Manager
hace 3 semanas
Colombia Juleshq A tiempo completoJob Title: Account Manager - SEOWe are seeking an experienced Account Manager to join our team at Juleshq, a full-service Digital Marketing Agency. As an Account Manager, you will be responsible for managing client relationships, ensuring client satisfaction, and driving business growth.Key Responsibilities:Manage client relationships and ensure client...
