Help Desk Tech

A dynamic tech company is seeking a remote Help Desk Agent to provide Tier 1 support and ensure the productivity of the workforce. The ideal candidate will have 1-3+ years of experience in IT support, strong analytical and problem-solving skills, and excellent communication abilities in both English and Spanish. This full-time position offers the flexibility...

Bilingual Help Desk & Client Support Specialist NeoWork is seeking a Bilingual Help Desk & Client Support Specialist to support a growing restaurant-focused operation in the US. This teammate will help onboard clients to ordering platforms, provide Tier-1 technical support, and handle bilingual communication between restaurant owners and vendors. The role...

Company Overview Lean Tech is a rapidly expanding organization based in Medellín, Colombia. We pride ourselves on having one of the most influential networks in software development and IT services for the logistics, financial, and technology sectors. Joining our team means becoming part of a high-impact tech workforce serving international clients across...

IT Service Delivery Team Lead - Bilingual English/Spanish - Remote in Colombia We are seeking an experienced and highly skilled IT Service Delivery Lead to oversee and optimize our Help Desk operations. The ideal candidate will have a strong background in IT service management, help desk operations, and service delivery best practices. This role will be...

| Full-time · Mid level · 7:00 a.m. – 4:00 p.m. (Monday to Friday) – Lunch hour included | Colombia – Remote Job What are we looking for? We are looking for smart people with strong troubleshooting skills, a service mindset, and great communication. Be a part of a team that ensures SCI’s technology environment runs with integrity, reliability, and...

A growing restaurant tech company in Colombia seeks a Bilingual Help Desk & Client Support Specialist to support US clients. In this full-time role, you will onboard restaurant clients to various ordering platforms, provide technical support, and facilitate bilingual communication. Ideal candidates are fluent in English and Spanish, have strong customer...

Summary We work with a wide range of U.S.-based clients, many in the Managed Services Provider (MSP) space, and are currently hiring Remote Level II IT Help Desk Support Technicians to join their growing teams. This role requires strong knowledge of desktop and server technologies, including Windows 10, Windows Server 2016/2019, networking fundamentals, and...

A remote IT support provider is seeking a Help Desk II / Tier 2 IT Support Specialist to deliver reliable technical support. The ideal candidate has 2-3 years of experience in handling IT support requests in a structured environment. Responsibilities include troubleshooting and resolving hardware/software issues, documenting procedures, and managing user...

A leading technology provider in Medellín, Colombia is seeking a Mid IT Help Desk Technician (L1) to support internal users through various communication channels. The ideal candidate will have 1–2 years of experience in IT support, solid knowledge of Windows operating systems and Microsoft Office 365, and strong spoken English skills. This role offers...

A leading tech support company in Bogotá is seeking a Tech Support specialist skilled in providing help desk assistance for various devices such as iOS, Android, and Windows. The ideal candidate will have over 3 years of experience, strong customer service skills, and bilingual fluency in Spanish and English. This role offers a hybrid work model,...