Remote IT Help Desk Specialist

A remote IT support provider is seeking a Help Desk II / Tier 2 IT Support Specialist to deliver reliable technical support. The ideal candidate has 2-3 years of experience in handling IT support requests in a structured environment. Responsibilities include troubleshooting and resolving hardware/software issues, documenting procedures, and managing user...

IT Service Delivery Team Lead - Bilingual English/Spanish - Remote in Colombia We are seeking an experienced and highly skilled IT Service Delivery Lead to oversee and optimize our Help Desk operations. The ideal candidate will have a strong background in IT service management, help desk operations, and service delivery best practices. This role will be...

Summary We work with a wide range of U.S.-based clients, many in the Managed Services Provider (MSP) space, and are currently hiring Remote Level II IT Help Desk Support Technicians to join their growing teams. This role requires strong knowledge of desktop and server technologies, including Windows 10, Windows Server 2016/2019, networking fundamentals, and...

We are looking for a Help Desk II / Tier 2 IT Support Specialist to provide reliable, process-driven technical support across Tier 1–2 requests. This role is ideal for someone who thrives in structured environments, takes ownership of their work, and delivers a high-quality customer support experience while troubleshooting, documenting, and escalating...

Bilingual Help Desk & Client Support Specialist NeoWork is seeking a Bilingual Help Desk & Client Support Specialist to support a growing restaurant-focused operation in the US. This teammate will help onboard clients to ordering platforms, provide Tier-1 technical support, and handle bilingual communication between restaurant owners and vendors. The role...

| Full-time · Mid level · 7:00 a.m. – 4:00 p.m. (Monday to Friday) – Lunch hour included | Colombia – Remote Job What are we looking for? We are looking for smart people with strong troubleshooting skills, a service mindset, and great communication. Be a part of a team that ensures SCI’s technology environment runs with integrity, reliability, and...

Company Overview Lean Tech is a rapidly expanding organization based in Medellín, Colombia. We pride ourselves on having one of the most influential networks in software development and IT services for the logistics, financial, and technology sectors. Joining our team means becoming part of a high-impact tech workforce serving international clients across...

A growing restaurant tech company in Colombia seeks a Bilingual Help Desk & Client Support Specialist to support US clients. In this full-time role, you will onboard restaurant clients to various ordering platforms, provide technical support, and facilitate bilingual communication. Ideal candidates are fluent in English and Spanish, have strong customer...

A leading technology provider in Medellín, Colombia is seeking a Mid IT Help Desk Technician (L1) to support internal users through various communication channels. The ideal candidate will have 1–2 years of experience in IT support, solid knowledge of Windows operating systems and Microsoft Office 365, and strong spoken English skills. This role offers...

A leading fintech company based in Colombia is looking for a Service Desk Analyst. This role involves troubleshooting technical issues, managing user accounts, and collaborating effectively with teams to enhance IT efficiency. Candidates should have solid experience in IT Service Desk roles and a strong grasp of operating systems including Windows, Linux,...