Senior Customer Success Lead

A fast-growing e-commerce brand seeks a Senior Customer Success Manager to lead and scale their Customer Success department. This remote role combines hands-on execution with leadership, requiring 10+ years of experience in customer success management, strong ecommerce experience, and exceptional communication skills. Candidates will manage complex support...

Job Title: Senior Customer Success Manager (IC + Department Lead) Company: Lyfe Hardware Location: Remote Schedule: 9:00 am – 5:00 pm EST (EST overlap required) Experience: 10+ Years Industry: E-commerce, D2C, Hardware Compensation: Competitive (based on experience) Please note: This is a remote role — candidates must have access to their own laptop and...

Overview This Customer Success Manager in Colombia manages a portfolio of enterprise customers across North America, ensuring successful onboarding, adoption, and value realization. The role acts as a strategic partner to senior stakeholders, building trust and helping customers achieve measurable outcomes while driving retention, renewals, and expansion....

The Impact of this role to Coupa: The Director of Customer Success Management will lead and scale our customer value team in our Regional Hub supporting Americas customers. In this critical leadership role, you will be responsible for leading execution of the programs, processes, and methodologies that drive ongoing value realization, adoption and...

The Impact of this role to Coupa: The Director of Customer Success Management will lead and scale our customer value team in our Regional Hub supporting Americas customers. In this critical leadership role, you will be responsible for leading execution of the programs, processes, and methodologies that drive ongoing value realization, adoption and...

A dynamic marketing firm in Bogotá is seeking a Customer Success professional to manage customer inquiries and concerns. The ideal candidate should have over 2 years of experience in customer success and be skilled in communication and conflict resolution. This position demands timely responses and collaboration with sales teams to ensure customer...

Location: Remote (Global)Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and...

A leading recruitment platform is seeking a Customer Success professional to manage the end-to-end customer experience in a fully remote environment. You will define strategies for enhancing satisfaction and lead a high-performing team while supporting sales communication. Ideal candidates will have at least 5 years in client-facing roles, e-commerce...

A leading technology firm is seeking a Director of Customer Success Management to lead and scale the customer value team in the Americas. This role involves driving customer adoption, retention, and overall satisfaction by collaborating with cross-functional teams and developing strategies for customer engagement. The ideal candidate should have extensive...

Customer Success Representative Senior (Billingue) Join to apply for the Customer Success Representative Senior (Billingue) role at Iron Mountain At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to...