Managed Services Engineer

hace 3 meses

Bogotá, Colombia AireSpring A tiempo completo
Managed Services Engineer (Telecom/Network)
  • Full-time

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

GENERAL PURPOSE

The Managed Services Engineer will be responsible for successfully managing, creating, designing, implementing and turning up AireSpring’s services that include, but are not limited to:

  • SDWAN /MPLS
  • Manage IP enhancements and procedures to support the Operations Department. Focus is on new technologies, products and processes. Providing management with expert advice for short and long-term department objectives. Acting as liaison to Operations to achieve these goals. Strong customer service skills and ability to manage multiple projects.
  • Fortinet NSE 6 or 7 currently certified

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsibilities include but are not limited to:

  • Strong background, experience and working knowledge with the routing and switching protocols Border Gate protocol (BGP), Enhanced Interior Gateway Protocol (EIGRP), Open Short Path First (OSPF), Rapid Spanning Tree Protocol (RSTP), Hot Standby Routing Protocol (HSRP), Virtual Routing Redundant Protocol (VRRP), Gateway Load Balancing Protocol (GLBP) and familiar with Multiprotocol Label Switching (MPLS) design.
  • Knowledge and experience monitoring BGP connections with internet peers and reviewing core network stability and usage.
  • Maintaining and creating resiliency for the core network with HSRP, VRRP, GLBP protocols.
  • Network security and Intrusion Detection System (IDS) management.
  • Configuration and installation of Customer Premise Equipment (CPE) (routers and switches and firewalls) and customer network infrastructure in support of VOIP and Data Network Services (DNS).
  • Perform IP site outage troubleshooting: Hardware failure, Circuit failure, Hardware reboot, Software issues (IP Routing, Switching, Internet Operating System (IOS), DNS, VOIP).
  • QoS monitoring hosted services.
  • Develop and manage any related/required infrastructure documentation.
  • Participate in management meetings for projects related to the infrastructure.
  • Advises and helps design new build outs of the infrastructure.
  • Develops and conducts testing procedures for new infrastructure projects as required.
  • Strongly self-motivated and willing to tackle challenging problems.
  • Required to work with our customers, vendors and other departments at Airespring to ensure on-time and proper delivery of our services, meeting the needs of our customers and our company’s standards.
  • Create, write and maintain processes and procedures.

DESIRED MINIMUM QUALIFICATIONS

Education and Experience:

Graduation from an accredited program, a four‑year college or university with a degree in B.S Computer Engineering, desirable M.S in Network Engineering.

5-7 years of experience in Telecommunications and Networking, or any equivalent combination of education and experience.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES

  • Must possess excellent management and technical problem & resolution skills with the ability to work independently while meeting demanding timelines.
  • Network Management, routing protocols and Security.
  • Adtran or Cisco CPE and configuration knowledge.
  • Voice Over IP knowledge of SIP (HPBX and trunking) and deployment of VoIP systems.
  • Experience with Sansay and Metaswitch SBCs is a plus.
  • Metro Ethernet Technologies.
  • Hardware / Software Troubleshooting.
  • LAN/WAN Optimization.
  • Experience with Cisco, Polycom, Grandstream and Aastra (Mitel) phones.
  • Project Management.

All your information will be kept confidential according to EEO guidelines.

We combine incredible growth with the stability of a privately held, diversified, and debt-free company. We work hard, play hard, celebrate our successes and pursue our goal of delighted customers with relentless passion.

Our experienced leadership team supports a vibrant and entrepreneurial corporate culture, giving you the chance to use your talents to make a real difference. At AireSpring, you’ll work alongside other smart and dedicated people to solve business and technology challenges while delivering excellent service to all of our customers.

#J-18808-Ljbffr

  • Engineer, Managed Services

    hace 3 meses

    Bogotá, Cundinamarca, Colombia Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Team Manager

    hace 3 meses

    Bogotá, Cundinamarca, Colombia SAGlobal A tiempo completo

    **Who is sa.global** Over 800,000 users in 80 countries around the world rely on sa.global's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we’ve been a part of Microsoft’s...

  • Managed Services Business Central

    hace 4 meses

    Bogotá, Cundinamarca, Colombia SAGlobal A tiempo completo

    **Who is sa.global** Over 800,000 users in 80 countries around the world rely on sa.global's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we’ve been a part of Microsoft’s...

  • Senior Account Manager

    hace 3 meses

    Bogotá, Colombia Michael Page Colombia A tiempo completo

    Acerca de nuestro cliente Managed IT Services Multinational Company Descripción Reporting directly to the Sales Director, the Senior Account Manager will be responsible for: Prospecting for new business opportunities Maintaining the installed customer base Ensuring the achievement of KPIs Perfil buscado (h/m) At least 5 years of...

  • Service Delivery Expert for Managed Hosting

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    At Ingepsy, we're committed to empowering educators and institutions with innovative solutions that drive student success and institutional growth.The OpportunityWe're seeking an experienced Service Delivery Expert to join our Managed Hosting Services team. As a dedicated relationship manager, you'll be responsible for providing exceptional customer support,...

  • Microsoft Solutions Engineer

    hace 4 meses

    Bogotá, Cundinamarca, Colombia Cintra: The Multi-Cloud Database Architects A tiempo completo

    Who is Cintra? Cintra Software & Services is an established database services provider and Oracle Platinum Partner. The company is growing at a fast pace and has a global presence with offices in the US, UK and India. As a Microsoft Presales Solutions Engineer at Cintra, you will leverage your expertise to support our sales efforts by crafting and...

  • Senior Advisory Consultant

    hace 3 meses

    Bogotá, Cundinamarca, Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    Bachelor’s degree in computer science or related engineering discipline, or equivalent experience - 8+ years of relevant experience in enterprise IT, consulting, and/or engineering/development - Experience with engaging deeply with C-level executives to define and execute enterprise-wide transformation programs - Experience with identifying opportunities...

  • Professional Services Engineer Pipeline

    hace 3 meses

    Bogotá, Colombia Sutherland Global A tiempo completo

    Company Description: Sutherland is seeking an attentive and goal-oriented person to join us as a MCR Engineer. Professional Service Engineer (PSE) works as a member of the delivery team for product remote implementation, configuration, and integration of the NICE platform. Provides expertise and technical contribution in technical aspects of the...

  • Cloud Architecture Engineer

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Movate Technologies Services Limited A tiempo completo

    Company OverviewMovate Technologies Services Limited is a technology-driven company that aims to provide innovative solutions for its clients. Our team works collaboratively to deliver high-quality services and products.Job SummaryWe are seeking an experienced Cloud Architecture Engineer to join our team. As a key member of our engineering team, you will be...

  • Senior DevOps Engineer

    hace 2 meses

    Bogotá, Cundinamarca, Colombia Capgemini Engineering A tiempo completo

    **Senior DevOps Engineer**: - Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading...

  • Senior DevOps Engineer

    hace 2 meses

    Bogotá, Cundinamarca, Colombia Capgemini Engineering A tiempo completo

    **Senior DevOps Engineer**: - Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading...

  • Senior Backend Software Engineer

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Advising & Recruiting A tiempo completo

    About the RoleWe are seeking a skilled Backend Developer to join our team at Advising & Recruiting. As the sole developer on our internal team, you will play a critical role in supporting both our internal applications and a variety of client projects managed by our marketing agency.This is an excellent opportunity to work on diverse projects, including...

  • Senior Advisory Consultant

    hace 2 semanas

    Bogotá, Colombia Amazon A tiempo completo

    Senior Advisory Consultant - Financial Services, Professional Services Amazon Web Services (AWS) Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS...

  • Expert Support Engineer

    hace 3 meses

    Bogotá, Cundinamarca, Colombia Acronis A tiempo completo

    We are looking for an experienced Expert Support Engineer to join our Americas Customer Support team and become one of our ultimate experts on resolving complex and challenging incidents related to our products and services. The Expert Support Engineer will serve as the last line of support for our Home Office customers and will focus on troubleshooting the...

  • Senior Advisory Consultant

    hace 1 mes

    Bogotá, Colombia Amazon A tiempo completo

    Senior Advisory Consultant - Financial Services, Professional Services Job ID: 2791614 | Amazon Web Services Argentina S.R.L. Amazon Web Services (AWS) Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the...

  • Cloud Application Architect consultant, Professional Services

    hace 1 semana

    Bogotá, Colombia Amazon A tiempo completo

    Cloud Application Architect Consultant, Professional Services Job ID: 2858654 | Amazon Web Services Colombia S.A.S. Are you a developer who has hands-on experience with building cloud-native applications? Would you like to work with our customers to help them architect, develop and re-engineer applications to fully leverage the AWS Cloud? Do you like to...

  • QA Engineer

    hace 4 meses

    Bogotá, Cundinamarca, Colombia Avocado Blockchain Services A tiempo completo

    **Nível: Junior/Mid-Level** Estamos en busca de un **QA Engineer **con una sólida experiência en **DevOps y automatización **para unirse a nuestro equipo. Este rol es fundamental para garantizar la calidad y fiabilidad de nuestras aplicaciones a través de pruebas rigurosas y automatizadas, así como la implementación eficiente de pipelines de...

  • Senior Advisory Consultant

    hace 1 semana

    Bogotá, Colombia Amazon A tiempo completo

    Senior Advisory Consultant - Financial Services, Professional Services Job ID: 2791617 | Amazon Web Services Colombia S.A.S. Amazon Web Services (AWS) Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the...

  • Senior SAP Technical Solutions Architect

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    About the RoleAs a Senior SAP Technical Solutions Architect at Ingepsy, you will play a pivotal role in delivering high-quality technical managed services to our Rise with SAP customers. You will be responsible for leading technical delivery and management of system landscapes as a representative of SAP Enterprise Cloud Services.

  • Data Solutions Engineer

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia WRS Health A tiempo completo

    WRS Health is a leading provider of cloud-based EMR and practice management solutions, delivering cutting-edge technology to healthcare professionals. We are seeking an experienced Data Solutions Engineer to join our team.About the RoleThe ideal candidate will have a strong background in data engineering, with expertise in designing and implementing scalable...