Scheduling Coordinator Callcenter Agent
hace 3 días
Job Title: Scheduling Coordinator Location: Barranquilla, Atlántico, Colombia Employment Type: Permanent / Indefinite-term About the Role We are looking for a highly organized and service-oriented Scheduling Coordinator to join our clients team in the healthcare support sector. In this role, you will support caregivers in the U.S. by matching their availability with client needs, helping to optimize their schedules, maximize income, and ensure client satisfaction. Responsibilities Review caregiver availability in the Point-of-Care scheduling system Match open client shifts with qualified caregivers based on preferences and attributes Maximize caregiver schedules while maintaining high client satisfaction Act as liaison between caregivers, clients, and branch staff to ensure smooth operations Inform the branch of complaints, changes, or incidents in real time Provide performance and attendance feedback to branch staff Maintain accurate, thorough, and timely documentation and communication Answer inbound calls to support the customer service team as needed Ensure full compliance with internal policies and regulatory frameworks Requirements High school diploma required; Associates degree preferred Strong written and spoken English (fluency required) Experience in customer service or call center roles (preferred) Comfortable using scheduling systems and generating reports Strong attention to detail, communication, and organization skills Preferred Qualifications Previous experience in the healthcare industry (not required but a plus) Analytical mindset and problem-solving abilities Ability to prioritize and adapt schedules strategically Enjoyment of logic-based tasks (like puzzles, scheduling, optimization) Salary & Benefits Salary: COP 3,250,000 + COP 250,000 performance bonus Schedule: 5 working days, 2 days off shifts vary Monday to Sunday between 7:00 a.m. and 6:00 p.m. (max 40 hrs/week) Modality: 100% on-site Contract Type: Permanent / Indefinite-term Who We Are Talent where you need it, when you need it SGF Global is a leading specialized talent solutions provider dedicated to connecting highly qualified professionals with opportunities across multiple sectors. We offer contract, temporary, and permanent hiring solutions for roles in technology, finance and accounting, engineering, marketing and creative, legal services, administrative and customer support, energy, oil and gas, telecommunications, manufacturing, aerospace, life sciences, mining, and utilities. At SGF Global, we work to put you in the best position to succeed. We provide access to top-tier positions, competitive compensation, attractive benefits, and free online training. Stay on top of every opportunity, anytime even on the go. #J-18808-Ljbffr
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Perímetro Urbano Barranquilla, Colombia SGF Global A tiempo completoA leading talent solutions provider is seeking a highly organized Scheduling Coordinator in Barranquilla, Colombia. The ideal candidate will match caregiver availability with client needs in the healthcare support sector, ensuring optimum schedules and high satisfaction levels. Responsibilities include managing schedules, acting as a liaison, and maintaining...
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Agente Callcenter Bilingüe
hace 1 semana
Barranquilla, Atlántico, Colombia Customer Operation Success A tiempo completo $1.200.000 - $2.400.000 al añoAgente Callcenter enfocado en gtestión comercial para empresa del sector servicios, en el área de créditos. Excelentes oportunidades de crecimiento al ser un call center líder en el mercado BPO, actualmente nos encontramos en crecimiento de campañas bilingües y buscamos el mejor talento de la ciudad.Requisitos para aplicar:Nivel académico: Bachiller...
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After-Hours Logistics Dispatcher: Master Scheduling
hace 1 semana
Perímetro Urbano Barranquilla, Colombia Ventas Online Colombia SAS A tiempo completoA logistics company in Barranquilla is seeking an Entry Level Load Coordinator to oversee driver scheduling and ensure operational excellence. The ideal candidate will have 1+ years of experience in Transportation Logistics and be bilingual in English, capable of managing high-pressure situations. Responsibilities include maintaining schedule accuracy and...
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After Hours Logistics Coordinator
hace 1 semana
Perímetro Urbano Barranquilla, Colombia Ventas Online Colombia SAS A tiempo completoAbout the Role The Load Coordinator is a key member of VOC’s Operations Dispatch Team, responsible for overseeing driver scheduling and ensuring operational excellence that meets customer expectations. Reporting to the Lead Load Coordinator , Local Supervisor , or Dispatch Manager , this role plays a vital part in VOC’s mission to deliver reliable,...
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Agente de call center bpo
hace 1 semana
Perímetro Urbano Barranquilla, Colombia Unisimoncucuta A tiempo completoEn FENIX CENTER COMPANY, ubicado en el corazón de Barranquilla, te ofrecemos una oportunidad única como Agente de CallCenter: Contratación FREELANCE, con comisiones exclusivas por ventas desde 120 mil, bonificaciones por cumplimiento. Jornada: Lunes a Viernes. Horario atractivo para estudiantes y personas que les guste administrar su tiempo libre....
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International Logistics Coordinator
hace 5 días
Barranquilla, Atlántico, Colombia Ventas Online Colombia SAS A tiempo completo US$40.000 - US$80.000 al año*Non-bilingual candidates won't be considered for this position*About the RoleTheLoad Coordinatoris a key member of VOC's Operations Dispatch Team, responsible for overseeing driver scheduling and ensuring operational excellence that meets customer expectations.Reporting to theLead Load Coordinator,Local Supervisor, orDispatch Manager, this role plays a...
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After Hours Logistics Coordinator
hace 1 semana
Barranquilla, Colombia Ventas Online Colombia SAS A tiempo completoAbout the Role The Load Coordinator is a key member of VOC’s Operations Dispatch Team, responsible for overseeing driver scheduling and ensuring operational excellence that meets customer expectations. Reporting to the Lead Load Coordinator, Local Supervisor, or Dispatch Manager, this role plays a vital part in VOC’s mission to deliver reliable,...
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We’re Hiring: Home Care Coordinator Agent
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia Anchora Colombia A tiempo completoOverview At Anchora, we offer more than just a job—we provide a career‑transforming experience! If you have a passion for helping people and experience in the BPO industry, we want to meet you! Job Title PCA coordinator Responsibilities Program maintenance and account management of the Personal Care Assistants (PCA) who work for the company. Coordinating...
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After Hours Logistics Coordinator
hace 2 semanas
Barranquilla, Atlántico, Colombia Ventas Online Colombia SAS A tiempo completo $40.000.000 - $80.000.000 al año*Non-bilingual candidates won't be considered for this position*Available Schedules:Saturday Sunday Monday Tuesday offWednesday offThursday Friday About the RoleTheLoad Coordinatoris a key member of VOC's Operations Dispatch Team, responsible for overseeing driver scheduling and ensuring operational excellence that meets customer expectations.Reporting to...
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After Hours Logistics Coordinator Part Time
hace 5 días
Barranquilla, Atlántico, Colombia Ventas Online Colombia SAS A tiempo completo US$50.000 - US$70.000 al año*Non-bilingual candidates won't be considered for this position*Available Schedules:Monday off all dayTuesday Wednesday Thursday AMFriday AMSaturday off after 0600 AMSunday off all dayAbout the RoleTheLoad Coordinatoris a key member of VOC's Operations Dispatch Team, responsible for overseeing driver scheduling and ensuring operational excellence that meets...
