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Operations Associate

hace 2 semanas


Bogotá, Colombia Laborintos A tiempo completo
Operations Associate (Planificador de viajes) Acerca del puesto Operations Associate (Planificador de viajes)

Estamos en búsqueda de un asociado de operaciones para unirse a nuestro equipo en Bogotá. En esta posición, trabajarás en estrecha colaboración con nuestro equipo y nuestra red de operadores globales para planificar y ejecutar viajes grupales inolvidables dentro de nuestras verticales de MBA, Bienestar y Creadores (Influencers). Manejarás una variedad de tareas, como hacer llamadas de ventas, administrar reservas y pagos, armar itinerarios detallados y fomentar una conexión profunda con nuestros clientes manteniéndolos informados durante todo el proceso de reserva.

Responsabilidades
  1. Realizar llamadas de ventas consultivas para comprender las necesidades del cliente y combinarlas con estrategias.
  2. Gestionar reservas, pagos y solicitudes especiales para clientes y proveedores.
  3. Crear itinerarios detallados y garantizar una documentación precisa.
  4. Optimizar continuamente las experiencias de viaje en función de los comentarios y las tendencias del mercado.
  5. Ayudar en el desarrollo e implementación de nuevos productos y servicios de viajes.
Requisitos Mínimos
  1. 1-3 años de experiencia en un campo relevante.
  2. Se prefiere experiencia de cara al cliente.
  3. Pasión por los viajes y la creación de experiencias inmersivas.
  4. Habilidades organizativas excepcionales y atención al detalle.
  5. Automotivado con capacidad para trabajar de forma autónoma en un entorno remoto.
  6. Pensador rápido y solucionador creativo de problemas.
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