Onbase Consultant 2

hace 5 días


Colombia Hyland A tiempo completo
Overview

Job Description

  • The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.

Responsibilities

  • Observe and assist senior team members as they perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders.
  • Compose and deliver documentation outlining requirements for configuring the solution with direct oversight from team members.
  • Build solution as designed by senior team member including configuring the company's application development tools with direct oversight from team members.
  • Test the configured solution and ensure solution is functioning as designed; work with team members to resolve any issues.
  • Compose training materials and conduct training sessions for customer with direct oversight from team members.
  • Participate in solution design with oversight from senior team members.
  • Develop plan for migration with direct oversight from senior team members; migrate configured solutions into production environment and support customer throughout migration process.
  • Transition key information to the company's technical support team to ensure continued successful support of customer.
  • Assist with upgrade plans and execution of upgrades to newer versions.
  • Assist with demonstrating the configured solution or prototypes of the solution.

Minimum Qualifications

  • Bachelor's Degree or equivalent.
  • Knowledge of scripting, system architecture, or relational databases.
  • Able to thrive in a fast-paced, deadline-driven environment.
  • Speak or write with ease, clarity, and impact using a communication style appropriate to the subject and the audience.
  • Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information.
  • Organized and experienced at successfully multi-tasking.
  • Solid collaboration skills applied successfully within team as well as with other areas.
  • Self-motivated with the ability to complete projects in a timely manner.
  • Demonstrated ability to use sound judgment and appropriately escalate issues for guidance.
  • Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
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