IT Asset Management Consultant

hace 4 semanas

Colombia SoftwareOne A tiempo completo

Job Function: Software & Cloud Services Why SoftwareONE?:
Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here.

We want our people to be their true authentic selves at all times, because that’s when real creativity happens

L-LL1

The role:
***Daily Responsibilities**

This position is currently open in Colombia, Ecuador, Peru, Mexico, Chile, and Costa Rica.

The ITAM Consultant is the responsible for running large SLM-managed services engagements and once-off SLM projects of complex nature. Supporting and coordinating Associate’s activities, while supporting Snr Consultant in the execution of consultancy design and implementation activities. A Consultant has a focus on either Delivery Management of SAM or Procurement. Should be willing to learn to all round skills for both SAM Delivery and Procurement assignments.
- Lead the successful on boarding of new mid large size SLM customer engagements. Ensure successful delivery of larger engagements with medium complexity based on best practices.
- Coordinating and executing service project plans. Support the transfer of existing, established SLM customer engagements between consultants as required.
- Pre-sales: Supporting Solutions Specialists in consulting customers regarding best SAM service solution. Frequently produces content for the service community internally and externally (community, blogs, whitepapers,...). Execution of tasks as defined within customer project plan. Ensure the execution of solution in accordance with SoftwareONE service and project methodologies.
- Effective internal and external communication with all stakeholders. Direct customer contact. Working on customer site (as required).
- Design and implementation of Software Lifecycle Management solutions in customer’s environments. Drive consultative selling activities within a customer environment - service upselling opportunities. Assist in the development of global SLM service portfolio and strategy (as required)
- Leading SPOC for small, mid-size or large, simple and/or complex customer engagements. Support and deliver on service customization for non-standardized service requirements. Development functional service concepts. Supporting SAM tool demonstrations and enablement for customer end users. Providing training to key customer and internal end users (toolset and delivery processes). Lead SLM Diagnostic workshops for mid - large size customer, analyzing customer processes and policies, benchmarking maturity, and presenting results to customers. Inventory / entitlement data analysis, collection and QA.
- Perform software license purchase transactions for defined products/ publishers. Initiate and complete software license contract renewals for tier 2 Publishers.
- Answer licensing questions, leveraging SoftwareONE’s internal expertise and network. On-site license procurement related tasks.
- Support Strategic Software License Sourcing Specialist for low item value software license spend (as required). Order transaction coordination and fulfilment on SoftwareONE side (function of inside sales).

What we need to see from you:
**Requirements**:

- Consultant Asset Management.
- Bachelor’s degree or equivalent experience (economy or IT).
- Advanced knowledge of software and licensing contract terminology.
- Experience in the area of services outsourcing (as customer and/or provider) Consultant Asset Management.
- Good understanding of all SAM Tools in the market to be able to advise customers on bet fit (functionality and utilization).
- Demonstrate leadership for consulting services across Delivery Functions (Advise, Delivery, Manage).
- Possess foundational working knowledge of general principles of IT Industry Standards (ITIL, Six Sigma, COBIT).

3- 5+ years of experience in the following areas:

- Demonstrate good understanding of process design and workflow modulation.
- Knowledge of IT software categories, license metrics, maintenance and support models and supply markets.Copyright knowledge for software licensing.
- Good understanding of and ability to correctly interpret EULAs.
- Intermediate understanding of Software Asset Management knowledge and experience
- Advanced understanding of Microsoft’s Software Platform such as Windows Servers, Windows Operation Systems, Database, Desktop/Server Management.
- Understanding of IT environments / infrastructure.
- Good knowledge of cloud/hybrid environments and solutions.
- Skills in business process analysis and optimization.
- Strong consultative commercial acumen.
- Advanced licensing and contracts knowledge for key publishers.
- Advanced experience with SAM Tools - Snow License Manager / Flexera / Service-Now SAM Pr

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