CX & Digital Transformation Leader — OTC Excellence

Amgen, Bogotá, Colombia Senior Manager Customer Experience & Digital Transformation (Bogotá) We are looking for a dynamic leader with a demonstrated history of successful vendor, account, and customer relations—someone who maximises customer insight and data to identify and prioritize opportunities, and who brings a strong track record of leading and...

**About Broadvoice | GoContact** At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us...

¡En Spark buscamos a nuestro próximo Analista CX y Estrategia Digital! En Spark, creemos que cada interacción cuenta y que una gran experiencia del cliente es el corazón de todo lo que hacemos. Por eso, estamos en búsqueda de un(a) Analista Senior de CX con visión estratégica, orientación a resultados y pasión por entender, anticipar y mejorar el...

En Spark buscamos a nuestro próximo Analista CX y Estrategia DigitalEn Spark, creemos que cada interacción cuenta y que una gran experiencia del cliente es el corazón de todo lo que hacemos. Por eso, estamos en búsqueda de un(a) Analista Senior de CX con visión estratégica, orientación a resultados y pasión por entender, anticipar y mejorar el...

En Spark buscamos a nuestro próximo Analista CX y Estrategia DigitalEn Spark, creemos que cada interacción cuenta y que una gran experiencia del cliente es el corazón de todo lo que hacemos. Por eso, estamos en búsqueda de un(a) Analista Senior de CX con visión estratégica, orientación a resultados y pasión por entender, anticipar y mejorar el...

A global technology leader in Bogotá is seeking a Solutions Consultant Advanced to bridge client objectives with Genesys Cloud CX capabilities. You will engage with executives, design integrated solutions, develop proofs-of-concept, and promote innovation in customer experience. The ideal candidate has over 5 years in pre-sales or CX consulting, a...

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life**:We’re a mission-driven leader in medical technology and solutions with a legacy of...

A global payments technology leader is seeking a Senior Consultant, Process Excellence in Bogotá, Colombia. The role focuses on enhancing client services through process improvements and collaboration with cross-functional teams. Ideal candidates will have over 8 years of relevant experience, exceptional communication skills, and the ability to influence...

A leading digital banking platform is seeking a Customer Excellence Senior Analyst for its Bogotá office. This role involves ensuring exceptional customer support and managing CX metrics, with responsibilities including training, monitoring service levels, and coordinating improvements. The ideal candidate will have 2-3 years of customer service experience,...

A leading digital financial platform in Bogotá is seeking a Customer Excellence Senior Analyst to manage projects that enhance customer experience. The ideal candidate will have a Bachelor’s degree and experience in data visualization, advanced analytics, and project management. Responsibilities include executing CX optimization projects and conducting...