Intake Specialist – Employment Law

hace 4 horas


WorkFromHome, Colombia Legal Staff Now A tiempo completo

Legal Staff Now is hiring experienced Intake Specialists (female candidates preferred) to support U.S.-based Employment Law firms . This is a 100% remote, long-term opportunity for professionals with strong client communication skills and experience handling employment-related intakes. Note: One of our clients may require two (2) Intake Specialists for this role. Key Responsibilities: Conduct initial intake calls with potential clients related to Employment Law matters Gather and verify client information (wrongful termination, discrimination, harassment, wage & hour, retaliation, etc.) Qualify leads based on firm criteria and case viability Schedule attorney consultations and follow up with prospective clients Clearly explain next steps, timelines, and documentation requirements Maintain accurate notes and update CRM / case management systems Coordinate closely with attorneys and legal teams Qualifications: 1+ year of experience as an Intake Specialist or Legal Intake Representative for U.S. law firms Prior experience in Employment Law strongly preferred Excellent verbal and written communication skills in English (Spanish is a plus) Strong customer service and empathy when handling sensitive employment issues Ability to work independently in a remote environment Familiarity with CRMs or legal software (Clio, Litify, Salesforce, etc.) is a plus Schedule & Availability: Full-time, Monday–Friday U.S. business hours (EST preferred, other time zones may be considered) #J-18808-Ljbffr



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