Tech Support Desk Associate — First-Line IT Help

A leading tech company in Bogotá is seeking a Bilingual Help Desk Analyst to provide exceptional technical support. In this fast-paced role, you will resolve hardware, software, and system-related issues, ensuring timely responses to internal users. You'll be part of a dynamic team that values career growth and teamwork, focused on delivering top-tier...

Company DescriptionBetterWorld Technology specializes in Managed IT Services, Cybersecurity, IT Consulting, and Cloud Services. The company is focused on delivering comprehensive outsourced IT solutions, ensuring technical efficiency and enhanced security for businesses. With a commitment to combining innovative technology with excellent customer experience,...

**Summary** **Duties & Responsibilities** - Act as the go-to resource for Windows desktop support issues - Provide daily technical assistance to end-users - Support the configuration and maintenance of Windows Servers - Monitor alerts and respond in line with operational procedures - Manage escalated service desk requests that require advanced...

A global digital solutions company is seeking a Help Desk Support Specialist to provide first-level technical support to users. The ideal candidate will have 1-2 years of experience in IT support, solid troubleshooting skills, and advanced English proficiency. Responsibilities include managing support tickets, performing user management tasks in Windows...

Help Desk Support Specialist Location: Bogota, D.C., Capital District, Colombia Responsibilities and Qualifications 6 months – 1 year of experience as Tier 1. Basic troubleshooting experience. Understand Microsoft Office 360, Windows 11, Adobe, Acrobat, SaaS base tools, working knowledge of mobile devices and/or support. Customer service skills,...

A leading software solutions provider in Bogotá seeks a Bilingual Help Desk Analyst to provide high-quality technical support and ensure efficient IT operations. The ideal candidate has strong problem-solving skills and experience in a support role, proficient in multiple operating systems. This full-time on-site position offers opportunities for personal...

**We’ve signed up to an ambitious journey. Join us!** - As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is...

A leading IT services provider seeks a Help Desk Support Specialist to assist users in Bogota, D.C., Colombia. The ideal candidate should have 6 months to 1 year of Tier 1 support experience, be knowledgeable about troubleshooting, and possess customer service skills. Proficiency in Microsoft Office 360 and Windows 11 is beneficial. This is a full-time...

En EADIC (Escuela Abierta de Desarrollo en Ingeniería y Construcción), somos una institución educativa internacional especializada en formación técnica y de posgrado. Apostamos por la innovación, el conocimiento y el talento digital para transformar el futuro de la ingeniería, arquitectura y construcción. ¿Cuál será tu misión como Help Desk? Tu...

**Requisition ID**: 207276 We are committed to investing in our employees and helping you continue your career at Scotiabank. **_ Purpose_** While you will be situated in Colombia, you will contribute to the effective design and execution of Global Banking and Market’s (GBM) First Line Testing program globally; ensuring business strategies, plans and...