On-Site Services Specialist
hace 1 mes
Diagnoses and resolves IT-related issues effectively and efficiently.
Ensures that computers are delivered in a 'ready-to-use' condition for IT users.
Provides ad-hoc training to users on common IT issues and guides them through self-service tools.
Manages the physical stock of devices and accessories, including updates in the Configuration Management Database (CMDB).
Conducts regular inventory checks for relevant hardware.
Coordinates logistics by utilizing local logistics providers to transport and relocate devices between locations.
Handles warranty cases in collaboration with the appropriate Original Equipment Manufacturers (OEM) vendors.
Identifies and reports potential risks that could impact the quality of OSS services.
Offers support to end users and ensures the functionality of IT equipment and software in meeting rooms and other user collaboration areas as part of desk-side support.
Hosts and assists third-party technicians.
Performs routine checks of computer rooms, including monitoring temperature, air conditioning, cabling, and general functionality.
Adheres to prescribed OSS governance, which involves participating in meetings and following the escalation process, among other responsibilities.
Follows OSS procedures as outlined in the Runbook, Standard Operating Procedures (SOPs), and knowledge articles.
Recommends equipment modifications or improvements to achieve operating efficiencies and ensure customer satisfaction within a factory environment (when applicable).
Supports process engineering & maintenance as related to non-standard IT hardware, non-standard systems, IT-related production equipment, machine control issues, etc. (when applicable).
Responsible for the setup and deployment of hardware of various types of software (when applicable).
Your Background
Formal qualification in IT completed from an accredited university or college OR completed an apprenticeship in the field of IT.
2 years of experience in similar roles.
Excellent communication skills, both written and verbal, including the ability to communicate effectively with both business and technical audiences in local language and English. (Fluent in English is a mandatory requirement)
Proactive and solution-oriented mindset.
Demonstrates an ability to work independently and is self-driven.
#J-18808-Ljbffr-
Ruby On Rails Integration Specialist
hace 2 semanas
Valle del Cauca, Colombia Wolf A tiempo completoWOLF Company Overview : At WOLF, we’re not the furry kind, we’re the startup kind. We’ve connected over 200,000 job seekers, spanning various industries from hospitals to restaurants, all aboard our platform. We’ve been through Techstars, expanded into three countries, and guess what? We’re venture-backed and thriving! As we continue our...
-
Hotel Booking Specialist
hace 2 semanas
Valle del Cauca, Colombia Erika4Travel A tiempo completoHotel Booking Specialist (WFH) Cali, CO - Erika4Travel Job Title: Hotel Booking Specialist (Commission-Based) Job Type: Part-Time or Full-Time (Flexible Schedule) Location: Remote (Must reside and have work authorization in the specified country) Compensation: Commission-Based (Unlimited earning potential) Job Overview: We are seeking motivated...
-
Aprendiz Sena Calidad Yot
hace 2 meses
Buga, Valle del Cauca, Colombia Yara A tiempo completoDate posted: Oct 1, 2024- Location: Buga, VAC, CO- Area of Expertise: Other- Job Type: Apprentice- Work mode (place): On site- Job Requisition ID: 20987**Aprendiz Sena Calidad YOT**: **About the Unit**: Yara es el proveedor líder global de soluciones de nutrición para los cultivos, mediante la combinación de los conocimientos global y local de los...
-
Rcm Specialist
hace 2 semanas
Valle del Cauca, Colombia Health Prime Intl Llc A tiempo completoThe RCM Specialist is responsible for accurately and timely posting of all insurance and patient payments. Payers either send an EOB (explanation of benefits) or ERA (electronic remittance advice) towards the payment of a claim. The cash/payment posting staff posts these payments immediately into the respective patient accounts, against that claim to...
-
Procurement Specialist
hace 7 días
Valle del Cauca, Colombia INGEPSY A tiempo completoWe are seeking a Renewal Expert / Procurement Specialist to join the SpendHound team at YipitData! In this Role You Will: Help customers buy and renew software for a fast-growing company. Work directly with customer stakeholders to understand their purchase objectives. Regularly update customers on upcoming renewals and learnings, as well as suggest...
-
Sales Representative
hace 2 semanas
Valle de Aburrá, Colombia JNA Entertainment Specialist A tiempo completoAbout JNA Entertainment SpecialistWe are seeking a highly motivated and results-driven Customer Solutions Agent to join our team. As a key member of our sales team, you will be responsible for developing strong customer relationships, resolving customer queries, and providing accurate information about our products and services.Key ResponsibilitiesDevelop...
-
Team Leader
hace 7 días
Valle del Cauca, Colombia INGEPSY A tiempo completoAt Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact...
-
Marketing Specialist Andean Región
hace 5 meses
Cauca, Colombia UPL NA Inc. A tiempo completoJob Id: 8385- City: Cauca, Colombia- Department: - Function: Commercial- Employee Type: Permanent Full Time- Seniority Level: Mid-Senior levelDescription: Advanta is a global seed business adapting to rapidly increasing food insecurity and climate change by providing farmers with innovation and new technologies. As part of UPL Group, Advanta aims to deliver...
-
Técnico de Mantenimiento
hace 7 días
Valle del Cauca, Colombia Nutreco A tiempo completoThe Maintenance Technician carries out maintenance and repair work to electrical and/or mechanical installations or equipment (such as production machinery, rotating equipment, electrical installations, transport systems, buildings, facilities, and constructions), so that technical assignments are carried out on time, safely and according to specifications...
-
Procurement Coordinator
hace 2 semanas
Valle del Cauca, Colombia The Pac Group A tiempo completoThe Procurement Coordinator will assist the procurement team by supporting procurement activities, coordinating the purchasing process, and ensuring smooth communication between suppliers and internal stakeholders. This role is responsible for maintaining procurement documentation, tracking purchase orders, and ensuring compliance with procurement policies....
-
Compliance & Sustainability Manager
hace 4 semanas
Valle del Cauca, Colombia Human Value S.R.L. A tiempo completoCompliance & Sustainability Manager - H24529 Online from 16/10/2024 Location 02 - Hybrid working; 03 - Italia/Lombardia/Milano Our Client plays a key role in the energy sector, by providing B2B services. The company addresses the challenges of a regulated market and contributes to energy transition goals, thanks to a well-organized and results-driven...
-
Incident Manager
hace 3 semanas
Valle del Cauca, Colombia Endava A tiempo completoIncident Manager (Portuguese Speaker) Full-time Colombia Endava 05.11.2024 Job Description Service Delivery ensures the delivery of our services to our clients and from our clients to their customers. They define and shape the best processes and tools for the client to maintain and increase a product’s value and manage the relationship between...
-
Infrastructure Technology Manager
hace 2 semanas
Valle del Cauca, Colombia Colgate-Palmolive Company A tiempo completoNo Relocation Assistance Offered Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join...
-
Infrastructure Technology Manager
hace 3 semanas
Valle del Cauca, Colombia Colgate A tiempo completoEstablished in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline,...
-
Senior Tester
hace 2 semanas
Valle del Cauca, Colombia Endava A tiempo completoJob Description Our Testers work with project teams to ensure software quality through systematic test planning, execution, and defect tracking, ensuring functionality, performance, and reliability of applications before deployment. With deep knowledge of various types of applications, databases, and operating systems, they maintain high standards of...
-
Automation Test Lead
hace 7 días
Valle del Cauca, Colombia INGEPSY A tiempo completoJob Description Our Testers work with project teams to ensure software quality through systematic test planning, execution, and defect tracking, ensuring functionality, performance, and reliability of applications before deployment. With deep knowledge of various types of applications, databases, and operating systems, they maintain high standards of...
-
Senior Devops Analyst-Hybrid Environments It
hace 2 semanas
Valle del Cauca, Colombia Alliance Bioversity & Ciat A tiempo completoSenior DevOps Analyst-Hybrid Environments IT – Network, Infrastructure and Security Alliance Bioversity & CIAT About the position The Networks, Infrastructure, and Security Unit is seeking a Senior DevOps Analyst. This role is responsible for designing, deploying, and supporting scalable, secure cloud and hybrid solutions tailored to research...
-
Named Acct Manager
hace 3 semanas
Valle del Cauca, Colombia Fortinet, Inc. A tiempo completoMinimum Qualifications Previous experience designing business plans and market strategies to increase sales, especially with solutions. A proven track record of quota achievement and demonstrated career stability. Candidate must thrive in a fast-paced, ever-changing environment. Previous experience in network security. Knowledgeable in...
-
FF11-ESG-Tool Tech III
hace 4 semanas
Cauca, Colombia Halliburton Energy Services A tiempo completoWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
-
Service Support Specialist in Medellín, Colombia
hace 3 semanas
Valle de Aburrá, Colombia Evolution Development Colombia SAS A tiempo completoEvolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting, and business support. The Service Support Specialist is responsible for monitoring...