Team Leader
hace 7 días
At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us.
Join our team today and experience firsthand our dedication to supporting People First.
What does a Team Lead do?As a Team Lead, you will provide mentorship, guidance, and career development to members of your team. You will implement escalation channels by mutually agreed-upon procedures and lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical, and technical capabilities that will enable the department to develop deeper, more scalable solutions.
You will establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. Additionally, you will identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
Requirements:- 2 years of prior relevant people management experience in the BPO or call center industry
- A strategic thinker with strong analytical and creative problem-solving skills
- Experience providing constructive criticism and implementing corrective action plans
- A high-level understanding of customer confidentiality standards and a passion for the development of teammates
This application will be used for an on-site position at our new site in the south of Cali, Colombia.
About Task UsTask Us (NASDAQ: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect, and grow their brands.
Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ridesharing, Hi Tech, FinTech, and Health Tech.
As of June 30, 2021, Task Us had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland, and Colombia.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us Task Us is an equal opportunity employer.
How We Partner To Protect YouTask Us will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of Task Us.
DEIIn Task Us, we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business.
Task Us is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
Job Type: Full-time
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