Director of Operations
hace 2 semanas
Note: Non-bilingual candidates won't be considered for this position (English B2 Intermediate - C1). Director of Operations will be required to work On-Site in Barranquilla City. JOB SUMMARY The Director of Operations is the main face when dealing with the day-to-day operation for both internal and external clients. They play a significant role in the partnership that takes place between our organization and the external client by setting the right tone for every interaction and resolution provided as well as guaranteeing a smooth operation. RESPONSIBILITIES Maintain effective communication with staff and clients, ensuring alignment in operational processes, conflict resolution, and relationship strengthening through meetings, emails, and calls. Coordinate and analyze workload with QA and WFA, oversee productivity reports, manage operational requests, and allocate personnel according to client requirements. Support supervisors and team leads, ensure staff training in internal procedures, and organize monthly meetings with formal follow-ups. Accurately manage payroll, ensure regulatory compliance, process leave requests, report additional charges, and maintain transparency in billing. EDUCATION AND EXPERIENCE 5+ years of experience in leadership roles in the BPO industry. Advanced English proficiency. Microsoft Office (Teams, Outlook), LSG Portal, 3CX. BENEFITS High competitive salary. Schedule from Monday to Friday (Weekends Off). Growth opportunities. Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Outsourcing and Offshoring Consulting #J-18808-Ljbffr
-
On-Site Director of Operations – BPO Leader
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia Lean Solutions Group A tiempo completoA leading outsourcing firm is seeking a Director of Operations in Barranquilla. This role involves overseeing daily operations, managing client relationships, and ensuring compliance. Candidates should have over 5 years of leadership experience in the BPO industry, be proficient in advanced English, and possess strong Microsoft Office skills. The position...
-
Director of Logistics
hace 1 semana
Barranquilla, Colombia Emprego CO A tiempo completoSalary $14,000,000 to $15,000,000 + Benefits Employment type Full Time **Skills**: Base: Barranquilla In Spring Professional Colombia we are looking for a DIRECTOR OF LOGISTICS. Description You would like to be responsible for: Direct and control the end-to-end logistics process of the assigned CEDIS, in order to guarantee storage, inventory levels...
-
Operations Manager
hace 8 horas
Perímetro Urbano Barranquilla, Colombia UnifyCX A tiempo completoUnifyCX is growing and we are looking for an Operations Manager to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! What Will You Do? As an Operations Manager you will be responsible for overseeing and managing day-to-day operations to ensure efficient and effective delivery of services....
-
Executive Operations
hace 6 días
Perímetro Urbano Barranquilla, Colombia Trading Solutions. A tiempo completoAt Trading Solutions, we are strengthening our trucking operations, integrating operational control, efficiency, real-time traceability, and a high standard of service. That is why we are seeking an Operations Executive with proven experience in trucking companies or ground transportation operational areas. This is NOT a general logistics, supply chain, or...
-
Operations Manager
hace 4 días
Barranquilla, Colombia unifyCX A tiempo completoUnifyCX is growing and we are looking for an **Operations Manager**to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! **What Will You Do?** As an **Operations Manager** you will be responsible for overseeing and managing day-to-day operations to ensure efficient and effective delivery of...
-
Senior Ground Transportation Operations Lead
hace 6 días
Perímetro Urbano Barranquilla, Colombia Trading Solutions. A tiempo completoA logistics company is looking for an Operations Executive in Barranquilla to enhance trucking operations. The ideal candidate will have at least four years of experience in land transport and strong skills in operational follow-up and communication. Responsibilities include coordinating logistics, tracking operational compliance, and managing documentation....
-
Operations Analyst
hace 2 semanas
Perímetro Urbano Medellín, Colombia Tipalti A tiempo completo US$80.000 - US$120.000 al añoOperations Analyst As an Operations Analyst, you will partner across our Operations teams (Customer Success, Support, Onboarding, Engineering Support, Payment Ops, Compliance) to drive operational excellence through data, automation, and AI-enabled workflows. You will analyze customer and operational data, build reporting frameworks, and implement scalable...
-
Senior Operations Manager
hace 4 días
Barranquilla, Colombia unifyCX A tiempo completoUnifyCX is growing and we are looking for an experienced Senior Operations Manager to join our motivated and ambitious team in Barranquilla. What Will You Do? As The Senior Operations Manager you will provide an inspired sense of leadership by overseeing the day-to-day and strategic operations of multiple accounts, consisting of teams of contact center...
-
Operations Manager 3pl
hace 6 días
Barranquilla, Colombia Core Logistics A tiempo completo**JOB TITLE** Operations Manager 3PL **DESCRIPTION** As an Operations Manager, you will oversee the daily operations of our teams, ensuring efficiency and excellence across all processes. You will work closely with team leads, cross-functional departments, and senior management to achieve company goals and ensure that operations run seamlessly. Core is a...
-
Operations Manager
hace 2 semanas
Barranquilla, Colombia unifyCX A tiempo completoUnifyCX is growing and we are looking for an **Operations Manager**to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! **What Will You Do?** As an **Operations Manager** you will be responsible for overseeing and managing day-to-day operations to ensure efficient and effective delivery of...
