Microsoft CRM Application Implementation Specialist

hace 5 días

Medellín, Colombia Adoreal A tiempo completo

Overview Microsoft CRM Application Implementation Specialist to support the implementation of our marketing automation efforts across multiple aesthetic clinic partners. Focus on configuring and customizing Microsoft Dynamics 365 CRM to handle highly variable customer journeys and sales workflows, ensuring a clean and scalable rollout across our clinical network. This role is part of Adoreal’s growth as we automate more of our content production, scheduling, and reporting processes. Responsibilities CRM Configuration & Customization: Configure and customize Microsoft Dynamics 365 CRM for new workflows and customer journeys. Set up modules across Sales, Service, and Marketing, and automations. Ensure high configurability and scalability across clinics maturity levels. Clear understanding of how to create impactful customer journeys in Microsoft Dynamics 365 CRM Cross-Team Coordination: Act as a bridge between technical (engineering, product) and business teams (partner operations, marketing, finance). Support the integration of third-party systems and custom features with developers. Requirements 3+ years of hands-on experience implementing Microsoft Dynamics 365 CRM. Solid understanding of CRM and ERP concepts, including workflows, entities, permissions, and data import/export. Previous experience managing CRM implementation projects. Excellent communication skills in English (C1 level). Nice-to-Haves Familiarity with aesthetic clinics, healthcare systems, or B2B partner/franchise-style environments. Experience with Power Platform tools (Power Automate, Power Apps) and third-party integrations. Benefits & About Adoreal Why Adoreal? Joining Adoreal means becoming part of a high-performing, ambitious team. Every employee receives equity, with opportunities for promotions and growth driven by performance and adherence to our core principles: We do what is best for the company and value results over ego. We share information openly and value candid communication. We innovate by solving the right problems and minimizing unnecessary complexity. We incentivize efficient results and prioritize impact for our stakeholders. We are confident and humble, with a commitment to excellence and respectful collaboration. We hire people who align with our principles and strive to contribute to the company’s long-term success. Note: At this time, Adoreal is not offering visa sponsorship for this position. Candidates must have current and valid authorization to work in the country where they are applying. We comply with applicable employment and immigration laws and encourage applicants to verify their work authorization status before applying. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic under applicable law. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role. #J-18808-Ljbffr

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