Guest Service Expert

hace 1 mes


Colombia Marriott International, Inc A tiempo completo
**Número de Empleo** 24020483
**Categoría de Empleo** Food and Beverage & Culinary
**Ubicación** W Bogota, Avenida Carrera 9 #115 - 30, Bogota, Capital District, Colombia VER EN MAPA
**Horario** Full-Time
**¿Ubicación remota?** N
**¿Reubicación?** N
**Tipo de Posición** Non-Management
**Descripción del Trabajo**
Nuestro trabajo no consiste únicamente en servir comida en una mesa para que la disfruten nuestros huéspedes hasta el momento de pedir la cuenta. Además de eso, queremos crear una experiência que sea memorable y única (dejando a un lado la comida y la bebida). Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiência. Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de servicio al huésped consiguen que las transacciones formen parte de la experiência del huésped.Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional. Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse). Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._
La misión de W Hotels es despertar la curiosidad y expandir mundos. Somos un lugar para disfrutar de la vida. Estamos aquí para abrir puertas y mentes. Constantemente nos dejamos inspirar por nuevas caras y nuevas experiências. Nuestro núcleo es un espíritu armonioso y listo para todo, que nos ha hecho famosos por reinventar las normas del lujo en todo el mundo. El servicio Whatever/Whenever es nuestra cultura y la filosofía de servicio que hace realidad las pasiones de los huéspedes. Si eres original, innovador y siempre miras hacia las posibilidades que te brinda el futuro, te damos la bienvenida a W Hotels. Al unirte a W Hotels, te unes a una cartera de marcas con Marriott International. **Estarás** donde puedes llevar a cabo tu mejor trabajo, **comenzarás** a cumplir tu propósito, **formarás parte** de un increíble equipo mundial y **te convertirás** en tu mejor versión.
  • Guest Service Expert

    hace 4 semanas


    Colombia Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Expert to join our team at W Hotels. As a Guest Service Expert, you will be responsible for delivering exceptional service to our guests, creating memorable experiences, and ensuring that every interaction is a positive one.Key ResponsibilitiesProvide exceptional service to...


  • Colombia Marriott International, Inc A tiempo completo

    **Job Number** 24059388 **Job Category** Rooms & Guest Services Operations **Location** W Bogota, Avenida Carrera 9 #115 - 30, Bogota, Capital District, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....


  • Colombia Marriott International, Inc A tiempo completo

    **Número de Empleo** 24020482 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** W Bogota, Avenida Carrera 9 #115 - 30, Bogota, Capital District, Colombia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Nuestro trabajo no...


  • Colombia Better Talent by Laveer & Co. A tiempo completo

    Company Overview: Better Talent by Laveer & Co. is a leading luxury hospitality firm focused on acquiring and managing high-end short-term rentals. We're committed to blending a home's cozy comfort and privacy with top-tier boutique hotels' consistent, high-quality service.Why Our Company is Exceptional: Strong Portfolio: We manage high-value properties with...


  • Colombia Better Talent by Laveer & Co. A tiempo completo

    Company Overview: Better Talent by Laveer & Co. is a leading luxury hospitality firm focused on acquiring and managing high-end short-term rentals.At our company, you become a crucial part of our purpose-driven journey to blend a home's cozy comfort and privacy with top-tier boutique hotels' consistent, high-quality service.Why Our Company is...


  • Colombia Better Talent by Laveer & Co. A tiempo completo

    Company Overview: Better Talent by Laveer & Co. is a leading luxury hospitality firm dedicated to acquiring and managing high-end short-term rentals. Our mission is to blend the comfort and privacy of a home with the consistent, high-quality service of a boutique hotel.Why Our Company is Exceptional: Strong Portfolio: We manage high-value properties with an...


  • Colombia Better Talent by Laveer & Co. A tiempo completo

    COMPANY OVERVIEW: Join a leading luxury hospitality firm focused on acquiring and managing high-end short-term rentals. At our company, you become a crucial part of our purpose-driven journey to blend a home's cozy comfort and privacy with top-tier boutique hotels' consistent, high-quality service. Why Our Company is Exceptional: ...


  • Colombia Marriott International, Inc A tiempo completo

    **رقم الوظيفة** 24020482 **التصنيفات** Rooms & Guest Services Operations **الموقع** W Bogota, Avenida Carrera 9 #115 - 30, Bogota, Capital District, Colombia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...


  • Colombia Marriott International, Inc A tiempo completo

    **Numéro de l'Emploi** 24099001 **Catégorie d'Emploi** Housekeeping & Laundry **Lieu** W Bogota, Avenida Carrera 9 #115 - 30, Bogota, Capital District, Colombia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Notre travail ne se limite pas à offrir à nos clients une chambre...


  • Colombia Pocruises A tiempo completo

    Job SummaryThis role is responsible for ensuring the highest standards of housekeeping, sanitation, and maintenance in public areas and guest accommodations on a Princess Cruises ship.Key ResponsibilitiesEnsures that company and public health standards are upheld in all public areas and guest rooms.Coordinates and monitors housekeeping performance through...


  • Colombia HireLATAM A tiempo completo

    **Position**: Airbnb Customer Support Assistant (100%Remote) We are looking to hire a highly motivated remote worker to be part of a growing vacation rental property management company located in the United States. The position is considered full-time at 40 hours a week. **Responsibilities**: - Resolve guest inquiries and resolve them in accordance to...


  • Colombia Pocruises A tiempo completo

    PCL - Rooms Division Leadership PositionDepartment: Rooms DivisionEmployment Type: Fixed Term ContractLocation: Colombia - The Seven Seas GroupReporting To: Rooms Division ManagerDescriptionAs a leader in the cruise industry, Princess Cruises seeks a skilled Rooms Division Supervisor to join our team. The ideal candidate will have a proven track record of...


  • Colombia Pocruises A tiempo completo

    PCL - Rooms Division Supervisor - The Seven Seas GroupJob Summary: We are seeking a highly skilled and experienced Rooms Division Supervisor to join our team at Princess Cruises. As a key member of our hospitality team, you will be responsible for ensuring the highest standards of housekeeping, sanitation, and maintenance in our public areas and guest...


  • Colombia iVisa A tiempo completo

    About iVisaWe're a global company that's passionate about making travel simple. With over 1 million travelers relying on us, we're committed to delivering exceptional service and support.Job SummaryWe're seeking a highly skilled Customer Service Agent to join our team. As a subject matter expert in one of our products and an expert in international travel,...


  • Colombia iVisa A tiempo completo

    About iVisaWe're a global company that's passionate about making travel simple. With over 1 million travelers relying on us, we're committed to delivering exceptional service and support.Job SummaryWe're seeking a highly skilled Customer Service Agent to join our team. As a subject matter expert in one of our products and an expert in international travel,...


  • Colombia Pocruises A tiempo completo

    PCL - Rooms Division Supervisor - The Seven Seas Group Department: Rooms Division Employment Type: Fixed Term Contract Location: Colombia - The Seven Seas Group Reporting To: Rooms Division Manager Description As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations...


  • Colombia Marriott International, Inc A tiempo completo

    **職務編號** 24099001 **工作類別** Housekeeping & Laundry **地點** W Bogota, Avenida Carrera 9 #115 - 30, Bogota, Capital District, Colombia 在地圖中查看 **工作編制** Full-Time **身處外地?** N **願意海外赴任?** N **職位類型 管理** Non-Management - Marriott International...


  • Colombia Teleperformance Colombia A tiempo completo

    Customer Service Expert Why TP? With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team? Responsabilities: What youll do as a Customer Service...

  • Taco Bell Cashier I

    hace 2 semanas


    Colombia Travelcenters Of America A tiempo completo

    Job Title: Taco Bell Cashier I - Customer Service RepresentativeJob Summary: TravelCenters of America is seeking a skilled Customer Service Representative to join our team at our Taco Bell location. As a key member of our quick service restaurant, you will be responsible for providing exceptional customer service to our guests, ensuring a positive dining...


  • Colombia Pocruises A tiempo completo

    Job SummaryWe are seeking a highly motivated and customer-focused Junior Waiter to join our team at The Seven Seas Group. As a Junior Waiter, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key ResponsibilitiesProvide a warm and welcoming greeting to every guest, maintaining...